I love how easy Keurig made it for me to order a brand new coffee machine after mine just completely stopped working and wouldn’t turn on after many attempts. Thank you!!
My Keurig suddenly stopped working one day, wouldn’t turn on at all. I tried all the troubleshooting steps but nothing worked. I called to see what could be done and I got a fast response and a new one was sent to me. It arrived fast too! Very good customer service!
Dscale light came on after two months. . Used Keriug solution and followed instructions. A week later, decale came back on. Did the same process again. After that it would brew one day and not the next until it simply wouldn't power on. I'm sorry, but with current technology, Keriug should be able to build a machine that works for years not months!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 1, 2022
We would like to help with that. Could you please call us at 866-901-2739? Our Consumer Care team will troubleshoot this issue for you.