Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Wrong unit received, Cust Svc, no follow thru!
on November 14, 2021
Posted by: Moccamaster4Me
Verified Purchase:Yes
Bought a K-Supreme Plus, received a 'Walmart Only' K-Latte. Called Customer Service last Monday, 11/8 to exchange, CS Rep hasn't followed through. Epic fail on Keurig so far. Probably just return the K-Latte and cancel my K-Supreme Plus order.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Slow and does not brew selected cup size
on January 6, 2022
Posted by: Lisa55
I have had this machine for approx 1 year. I upgraded from a previous model due to the slim profile and handle on water reservoir. It worked great until the first descaling. Then the brew time got longer. Now, after 3 total descales, it only brews 6 oz of coffee no matter what size we choose (although one brew this morning only produced 2 ounces of coffee) and it takes forever. It’s also now extremely noisy and spews and sputters the entire brew cycle. It looks much better than it performs. I’ve been a Keurig user for years, this machine has been a huge disappointment, especially given the cost.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 7, 2022
We're sorry to hear that you have experienced problems with your coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Dont buy if looking for a coffee maker that lasts
on March 22, 2022
Posted by: ed1960
Love everything about this coffee maker except it stops working. Keurig is great and they are now sending me my third brewer as the first two failed and just stopped powering up. Cant say I would purchase another if and when this one fails. I usually dont give reviews but felt compelled to share my experience since it has been repeated over and over and not just a fluke.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 25, 2022
That doesn't sound right. We suggest that you please call Consumer Care at 866-901-2739 for assistance. Thank you.
Written by a customer while visiting keurig.com
Customer Rating
5
Great coffee!! but...
on May 16, 2022
Posted by: K3forme
We have had our Supreme Plus for two years and it is great! It started out at our mountain house and we brought it to the city when our 8 yr old Keurig died. Ours keeps the descaling alert on when you first power up (for no more than a couple seconds) but we use filtered water and I have a cleaning schedule of my own and don't rely on the machine. Other than that, it has been fabulous! I was going to purchase a second one to go in our other house but see several reviews in very recent days/months of these not lasting. Hmmmm...might be a back cycle for Keurig. Going to hold off until we see more recent reviews that are positive. Thanks to everyone for your posts.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 19, 2022
Thank you for your review and feedback. If you ever need assistance with your K-Supreme Plus Coffee Maker, please don't hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Roe007
Verified Purchase:Yes
We’ll I needed another one.
So far it’s doing quite well, coffee comes out pretty good.
Nice features & the water is hot.
So far it’s doing quite well, coffee comes out pretty good.
Nice features & the water is hot.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 19, 2022
Thank you for your review and feedback! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Bumbleshoot
Verified Purchase:Yes
I also love the feature of having 3 buttons for settings….#1 is for ME, and #2 & 3 are for my friends!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 15, 2023
We're so glad you are loving the customizable options on your new K-Supreme Plus coffee maker! Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: AuroraB
Verified Purchase:Yes
I love the K-Supreme Plus with the new MultiStream technology and slim concept even with the 78 oz water reservoir. I use the shot mode to make espresso with Cafe Bustelo and love it, and the other options to make regular coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 3, 2024
Thank you so much for reviewing your K-Supreme Plus coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Caz Yankee
Verified Purchase:Yes
I like the streamlined look of this Keurig model. Looks attractive and does not take a lot of space on then counter.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 5, 2024
Hi, thank you for sharing your feedback on the design of your new K-Supreme Plus coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com