We had to have our coffee maker replaced. Contacted Keurig and they replaced ours free. Great warranty experience. Thanks for your great support. My family loves this machine, can't do without it.
The new warranty replacement machine lost power after only 2 weeks. This is the same problem we had with the first machine, but it worked for 8 months before it died. What is happening to the Keurig quality!
So far so good and taste great it looks great on our coffee bar. Still worried if it will eventually stop working due to reviews I've read.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 6, 2025
Thank you for reviewing your K-Select Plus coffee maker, James. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig coffee makers come with a one year warranty; however, if a year has passed and your coffee maker has an issue, we recommend you to reach out to our Customer Care team at 866-901-2739. We are always happy to help!
This K Supreme Plus coffee maker is making us very happy when we want a cup of coffee. It is a replacement for the same model we had that quit working within the year warranty. After sending the requested information to Keurig, they shipped the new coffee pot out immediately. Very pleased with their service. And with the K Supreme!
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
Thank you for your kind words. We are so glad to hear that we were able to assist you with your K-Supreme Plus coffee maker!
The K-Supreme Plus is great machine. We have had them for many years. Unfortunately, our brand new one we bought in December stopped working after 5 months of non-use because we were away. The company honored our warranty and replace it. We are happy again to be making great coffee.