Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
Always a perfect cup of your favorite beverage ever every day 365 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Plastic smell
on August 29, 2022
Posted by: Lnett
Bought this a month ago, second machine, and I’ve been running water, vinegar, water through it for a month and still can’t get the plastic taste out.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Ducky 2
Verified Purchase:Yes
My 10 month old Keurig suddenly had no power. Keurig’s warranty department was a joy to work with and within a week I had my new Keurig replacement and was able to once again enjoy a great cup of coffee. Thank you Keurig for making the replacement process so easy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Queen62
Verified Purchase:Yes
I love many of the features of this keurig. I have the ability to adjust the temp and strength of every cup i brew. I also like the large water reservoir and that there is no warm up time for the brewer.
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
We're so glad to hear you are using all the customizable features on your K-Supreme Plus coffee maker to craft your perfect cup of coffee. Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
1
Returned ….never worked since the day I bought it
on August 28, 2022
Posted by: Kgrin
Worst machine ….but then none are that great…. Now on my fourth machine ….got this one in June after my classic died after just a year. Was glad to see the 5 blades instead of a single one. The machine did not work right since the day I got it. Returned it and actually bought the same one. Going to give it one more chance…. If it doesn’t work right with a 3 week test - back it will go…. Too expensive to keep having to purchase a new one. Only reason I’m purchasing again is just because of the ease of a single pod vs having to brew a whole pot of coffee for multiple people in the house that get up at different times . Has 5 cup settings…..on the 12 oz we never got more than a 6 oz cup….in less than 3 months had to descale it 4 times…and we use filtered reverse osmosis water…had to change the filter x2…. Keep hoping I just got a defective one since my daughter and mother in law love theirs .
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 1, 2022
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Charliew
Verified Purchase:Yes
I bought my Keurig in January and in August it stopped working. I registered it when I purchased so it was still under warranty. The return and replacement process was so east and I received my new Keurig in 3 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: billbillbillbill
Verified Purchase:Yes
I called expecting a hassle to fix my Keurig. Instead, I found helpful understanding people. They could not have been any nicer. They were a pleasure to work with and a good example for other customer service operations to follow.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Thank You Keurig Customer Support for Replacement
on August 28, 2022
Posted by: Jay M
Verified Purchase:Yes
Keurig Customer Support was helping us troubleshoot our defective stopped working Keurig Brewer. They sent us a Warranty Replacement which is working very good. Thank You Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com