Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: rancer
Verified Purchase:Yes
My wife and I received the K-Supreme Plus as a wedding present and fell in love with it. We use it everyday! It stopped working due to a defect in the model around 8-9 months after receiving the gift. Called Keurig up and they sent us a new one for free! We really appreciate them doing us right and standing by their products. We will continue buying Keurig coffee makers going forward because we want to support good companies like this.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Granny1962
Verified Purchase:Yes
I called Kuerig because I had a defective brewer. After emailing proof of purchase a new one was shipped out and in my home in less than a week . This one works perfectly.
Written by a customer while visiting keurig.com
Posted by: KCups Forever
Verified Purchase:Yes
It’s great to pick the strength of coffee and how hot we want it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nomorg
Verified Purchase:Yes
My Keurig broke within the warranty period. It was quickly replaced with a new one. Great customer service.
The only complaint I have is that cup sizes differ every time.
The only complaint I have is that cup sizes differ every time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Db2417
Verified Purchase:Yes
A customer service representative was outstanding and walked me through the replacement process it was quick easy and I had my new Keurig within three days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Very prompt replacement
on August 30, 2022
Posted by: Papergirl16
I received my replacement brewer very promptly, in a matter of a week, however I have had it a little more than a month and it has quit working already, very sad to even write this review. Not sure what the replacement is on a replacement brewer.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Creates a mess
on August 30, 2022
Posted by: 99999Gabi
Finally decided to upgrade and buy a new Keurig! This one looks sleek and I love the style of the water chamber (it is much easier to carry to fill up). Also, it takes virtually no time to make a cup of coffee. The one unfortunate thing that happens with this coffee maker is that it creates a MESS. Every single time I use it, coffee splatters all over the counter AND floor. I have resorted to keeping a dish towel next to it so some of the drops will be caught.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 7, 2022
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance with your K-Supreme Plus brewer, please do not hesitate to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: MommaMoose
Verified Purchase:Yes
I am so pleased with my Keurig. I loved my coffee maker and when it died my husband was mortified. I called Keurig and within 3 days I had a replacement coffee maker. I have a 1 cup Keurig that we use when traveling so it saved the day but the service I received was spectacular.
I would recommend this to a friend!
Written by a customer while visiting keurig.com