Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Jeff Kcup
Verified Purchase:Yes
I had my K-Supreme for about 3 months and started having issues with a leak around the needles in the apparatus. I called to ask about a replacement gasket and after asking a bunch of questions about what was happening they told me it would be best to replace the whole unit just to make sure I had an optimum experience. I received a replacement unit three days later! The situation was handled very professionally and promptly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Doesn’t poke the pod tops
on September 9, 2022
Posted by: Anonymous
The multi port system is a fail. I hate this machine. I doubt I registered it. I’m only using because I paid 200 for it. I have to poke the dents made by the almost working system with a paper clip to make coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 13, 2022
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Customer Rating
3
Good apart from the messy splashing
on September 9, 2022
Posted by: mykey
This machine works well and I would give it a much better review if it didn't have one rather annoying thing. When you put a mug underneath quite a bit misses the mug and splashes all over the countertop, making a mess that needs wiping up every time. I worked out ok solution that helps by putting the mug on a little homemade stand, so all they need to do is to make the base variable height like my old Tassimo coffee maker had, such a simple solution so I don't know why they haven't updated the machine yet. God knows what a mess it will make if I ever try to use an espresso cup, I will probably have to hold the cup up to the machine to make sure there isn't a complete mess.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 13, 2022
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Crafty1
Verified Purchase:Yes
This is a replacement for one that quit working. Keurig was prompt in sending me a new one. I love this style and I would be lost without a Keurig! Great customer service always.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Hails
Verified Purchase:Yes
Amazing coffee maker, highly recommended! Go get one!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 27, 2022
Thank you for your review. We are glad you are loving your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: Definitely need to have
Verified Purchase:Yes
Wow. Thank you guys so much for replacing my K- supreme. We are so excited. Your team was both understanding and caring of our Concerns definitely made us a lifelong remember Concerns definitely made us a lifelong customer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nareen
Verified Purchase:Yes
I purchased a Keurig Supreme Plus Single Serve Coffee maker and it worked great! I don't even drink coffee!! But it was fantastic to have when friends visited. I didn't have it quite a year and all of a sudden it just stopped. All I did was contact Keurig and instantly a new one showed up at my door. Thus a great company backing their product. Hard to find now days. I would recommend a Keurig to all who are in the need for a great coffee pot!! Or for Tea or Hot Chocolate...
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lbrixey
Verified Purchase:Yes
My Kurig had stopped working and it was a k-Supreme Plus. I called the company and they were very professional and honored the warranty. They sent me a new one I would recommend this company to everyone.
I would recommend this to a friend!
Written by a customer while visiting keurig.com