Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Richards unit
Verified Purchase:Yes
Wife bought the first one at Christmas, lasted 4 days before smoke came out of unit, returned to place where it was purchased. The second lasted 2 months before it took a dump.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Patty Jo
Verified Purchase:Yes
I bought this item in January. It stopped working. They replaced it immediately without a receipt.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lizziy
Verified Purchase:Yes
Keurig was very helpful when I had issues with my 3month old brewer. They offered suggestions to resolve the issue but ultimately replaced the unit with a new one. Such great service is hard to find these days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: mtsjr
Verified Purchase:Yes
As a Warranty Replacement over the K-Supreme Single Serve Coffee Maker now with the K-Supreme Plus™ Single Serve Coffee Maker, each cub that it makes for us seems to be far better. The original issue was that after the required cleaning/descaling the descaling indicator would stay on n matter what method of cleaning was employed. I trust and expect that our K-Supreme Plus™ Single Serve Coffee Maker will operate better.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Monica70121
Verified Purchase:Yes
Great product. I’m the only one in my home that drinks coffee often so it works great for me. I received a replacement after a few months of the first maker stopped working all of a sudden. Overall I love it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 3rdKSupreme
Verified Purchase:Yes
This is the second replacement I have received. The original lasted about 3 months and the first replacement not even 3days, they just quit turning on. Also would say add water when none was needed. So far, the third replacement is working fine. Let's hope it continues
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: wolfy
Verified Purchase:Yes
My Keurig stopped working in less than one month. I called Keurig customer service who advised me to send them a picture of the machine and serial number. I received a replacement Keurig within 3-4 weeks. Great customer service!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: FT43
Verified Purchase:Yes
At least I knew how to operate some features that aren't covered in printed/on-line info; I had to make phone calls after purchasing one. The purchased one stopped working after just 2 months! Keurig gives 4 kinds of info about de-scaling - depending on web-site, bottle of pricey solution, phone call or scanty printed info with brewer. The best Keurig can do to unclog the 1 needle (NOT 5 as a representative told me by phone) is a paper clip; how up-to-date can the company be. And..the replacement splashes all over while brewing, just like the purchased one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com