Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Lady301
Verified Purchase:Yes
Keurig replaced my broken Keurig with a brand new one and it is working great! The process was so simple and I am so excited that I can still have my coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: J M S
Verified Purchase:Yes
This is my 3rd one. The first one absolutely stopped working. Would not turn on at all. I just replaced it without talking to warranty. The second one would constantly not brew because of "Add Water" message. Called warranty and was sent another water tank. Same message. The entire unit was replaced....got it and it worked for a couple of days and same message - "Add Water". After letting it sit, it will usually work a couple hours later. I would not wish this coffee maker on anyone! This has not been the typical Keurig product. I have had others that worked amazingly. Customer service on the product was good. Product itself was just not.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jennyrose
Verified Purchase:Yes
I have had issues with three of my Keurig supreme brewers. Each time I called customer service, they were so helpful and wonderful to work with. They made sure I got my replacement immediately.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Keeks
Verified Purchase:Yes
Had excellent customer service replacing a maker that quit. Very fast and helpful and fast shipping on the new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nnaul
Verified Purchase:Yes
My Keurig would not power on after one year of normal use. I called customer service and they shipped me a new machine within one week!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Agnis
Verified Purchase:Yes
It was a gift quit working was no problem when I called. I was assisted and sent very quickly a new Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BAMB
Verified Purchase:Yes
We love our keurig and we received excellent service when we called their help number. They were terrific in assisting us. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Meri H
Verified Purchase:Yes
This coffee maker is wonderful! I had an older model that was handed down to my daughter who took it to her work. The new one is fast and I love the selection of strengths and I don’t have to fill the water as often. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com