Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Customer Service
on April 7, 2021
Posted by: wolfy
Verified Purchase:Yes
My Keurig stopped working in less than one month. I called Keurig customer service who advised me to send them a picture of the machine and serial number. I received a replacement Keurig within 3-4 weeks. Great customer service!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
hope it's better than the purchased one
on April 7, 2021
Posted by: FT43
Verified Purchase:Yes
At least I knew how to operate some features that aren't covered in printed/on-line info; I had to make phone calls after purchasing one. The purchased one stopped working after just 2 months! Keurig gives 4 kinds of info about de-scaling - depending on web-site, bottle of pricey solution, phone call or scanty printed info with brewer. The best Keurig can do to unclog the 1 needle (NOT 5 as a representative told me by phone) is a paper clip; how up-to-date can the company be. And..the replacement splashes all over while brewing, just like the purchased one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Horrible
on April 7, 2021
Posted by: deanna5520
Verified Purchase:Yes
This is my 3rd machine. The all just stopped working, the two replacements both machines when they brew they smell and taste like burnt plastic. EXTREMELY DISAPPOINTED!! Will never buy another keurig again!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
K-Supreme Plus Single Serve Coffee Maker
on April 7, 2021
Posted by: CyndiN
Verified Purchase:Yes
I love, love, love this coffee maker! And I am even happier with the excellent service I am provided.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Features
on April 7, 2021
Posted by: Anne17
Verified Purchase:Yes
I am really enjoying this product. I have already recommended it to my friends who couldn’t lift a coffee pot after surgery. Everyone is very happy with this choice.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Trouble by short life span
on April 7, 2021
Posted by: SteveGB
Verified Purchase:Yes
We purchased our original up grade in January. Love the features and the ease of use. However we were concerned by the frequency of descaling. We used the Keurig solution to descale three times. The last time the machine smoked and stopped working. We hope the replacement lasts longer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Terrific coffee maker
on April 8, 2021
Posted by: Renee21
Verified Purchase:Yes
I’m so happy I got the Keurig coffee maker. It makes it easy to make coffee. Everyone in the my family loves it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Needs to be Tweaked!
on April 8, 2021
Posted by: PB38
Verified Purchase:Yes
My replacement is better than the first one I received but, this just does not make as good a cup as my "2.0" did. Not sure why but coffee just taste different. I feel the K-Supreme Plus needs to tweaked.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
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