Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Cherie58
Verified Purchase:Yes
Makes a noise when brewing and doesn't give correct amount of ounces.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 25, 2025
We're sorry to hear that you are experiencing some inconsistencies with your brew. We will be happy to look into this further for you. Please reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: V Naylor
Verified Purchase:Yes
Love how sleek and streamlined this Keurig is! It takes up very little counter space and it still holds the same amount of water my old Keurig did. I’m so happy to have a Keurig that fits under my counter that allows room to lift the handle and place the pod.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 19, 2025
Thank you for your review, Vickey. We are glad you are loving your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: d hunter
Verified Purchase:Yes
Love this style Keurig. Hoping 3rd time is the charm. This is my 3rd one in 3 years. If this one doesn't last for more than a year and a half, I'm done and going to another brand.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 19, 2025
We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our Keurig home coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Rayluck
Verified Purchase:Yes
The reliability of my last one is poor. Warranty is not long enough. It’s like you making them to fail shortly after warranty expires. This could be my last one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 19, 2025
We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our Keurig home coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Helen88
Verified Purchase:Yes
Upgraded to a new Keurig finally after 15 years. Thia new model makes a great cup of hot coffee. Love the over ice mode, can make a great ice coffee or tea.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 27, 2025
Hi, thank you for sharing your feedback on the design of your new K-Supreme Plus coffee maker, Helen. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: Lukeaz
Verified Purchase:Yes
Love the larger water storage and option for hotter temp
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 27, 2025
Thank you so much for reviewing your K-Supreme Plus coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: blockw58
Verified Purchase:Yes
Have used this coffee maker just one week. Turned it on this morning and instantly smelled smoldering hot wires and it stopped working. We bought this one as an identical replacement for our last one that did the exact same thing only it at least lasted about 3years.
I hope Keurig replaces this unit immediately. Out of coffee!
I hope Keurig replaces this unit immediately. Out of coffee!
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: CoxIndy
Verified Purchase:Yes
First couple of uses has grounds in the coffee. This seems to have ended now. Love the over ice feature, makes great iced tea. I have tried other brands and always come back to Keurig.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 1, 2025
Thank you for your review and feedback! Happy brewing!
Written by a customer while visiting keurig.com