Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Aubie
Verified Purchase:Yes
We upgrade to K Supreme a little over a year ago and really liked the design, the larger tank, more flavorful coffee and more compact footprint compared to our previous Keurg. A little after one year of use it suddenly stopped working, wouldn’t turn on, what a frustration after having used our old one for at least 10 years. Well, called Keurig customer service, who provided replacement quite fast. Kudos to Keurig for standing behind theirnproducts.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rebecca M
Verified Purchase:Yes
Very happy that you replaced my old Keurig with this one
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MarkEC
Verified Purchase:Yes
We bought the K-Supreme Plus and regrettably this is our third maker over the past 2 years. It just stopped working? Keurig has replaced them without any issue and very quickly. My concern is why do they keep failing and has Keurig made changes to their makers to prevent these failures?
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LNPH
Verified Purchase:Yes
I received a replacement Keurig and I am happy with the end result of how customer service assisted me with my issue. They communicated well and kept there promise on the replacement.
Thank you!
Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: HemiTony
Verified Purchase:Yes
I purchased a new K-Supreme Plus Single serve coffee machine. You get the same great tase from your K-cups every time with our fail. There is no waste like other machines where you have to brew 2 to 3 cups and it never tastes the same.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Piece of Junk
on September 24, 2022
Posted by: Tony Fer
This brewer stop working after 2 years. It is total junk now.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 10, 2022
We're sorry to hear that your K-Supreme Plus coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: Bamwv
Verified Purchase:Yes
My K-Supreme Plus was still under warranty when it stopped working. I called customer service and they were very helpful. Sent me an email of what I needed to send them which did not include having to send the brewer back. Got an email later that day that the new one had already shipped. Received it two days later. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JB50
Verified Purchase:Yes
Replacing bad unit that failed less than a year old
I would recommend this to a friend!
Written by a customer while visiting keurig.com