Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Don Geller
Verified Purchase:Yes
My wife and I purchased a Keurig Supreme Plus coffee maker which quit working 3 months after we bought it. We were extremely pleased with the support we got from Customer Service and we received a replacement machine in less than a week! Well done Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: mdp8525
Verified Purchase:Yes
Your customer service is excellent! You really stand behind your products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: littlecoop
Verified Purchase:Yes
Love this machine but, as happens sometimes, things do go wrong. However, this was probably the BEST customer service response I have ever received. Pleasant customer service representative and extremely quick response in sending the replacement. Happily using our new K-cup coffee maker!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jac49
Verified Purchase:Yes
This is a replacement for a faulty unit. I’ve had 5 of these same coffee makers burn up following their Descale programs. Suggest that you live with the Descale message.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: AROD27
Verified Purchase:Yes
My old Keurig died and I got it replaced with a new one within a week! Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bobbi Joy
Verified Purchase:Yes
We are very pleased with our coffee maker, especially that it punctures 5 holes in the K-cup for additional flavor. Also enjoy that there are several ways to select the size of cup, amount of heat and strength of the coffee. They all are Keurig coffee makers but this is best one we have owned to date
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Keurig has great customer service. I called with an issue with my coffee maker, we discussed the issue, they talked me thru a cleaning procedure, then suggested we try a differen coffee, which they sent ma at no charge. After using the different coffee, I still had an issue. Keurig sent me a replacement coffeed maker within 3 days. They exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: doghouse25
Verified Purchase:Yes
Although the people who work customer serves have all been very gracious and helpful this is the third machine ill be calling them on for another replacement making this the 4th unit. All have the same problem and three have only worked one or two times then they just stop working with coffee pods or any pods used. I have had keurig products for years and enjoyed them however this upgrade isn't work the plastic it made from plus the coffee comes out tasting nasty and acidity.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com