First, I like the huge reservoir to hold water. Second, there are varieties for strength of flavor and size of the cup. Third, we can all make the flavor of coffee we desire. Great options. Great product. Great customer service. Our original purchase quit working and Keurig customer service worked with us to quickly get us a replacement. Very seldom can one say that customer service is excellent anymore but it certainly was with Keurig.
This is a warranty replacement keurig! We love this coffee maker ! So far so good. :0) I want to Thank The keurig staff was wonderful to help us to get the replacement ! Great company! Thank you foe caring about your customers!
Bought the K supreme plus as a gift for my wife. It operated perfectly until de-scale was required, de-scaled by the book and upon completion, unit would not power back up! Called customer service and “Voila” a new replacement unit was on its way! So seamless and trouble free service!
The reason that I rate it as a 3 is that this is our 3rd k supreme in 2 & 1/2 months. The first one didn't work, the 2nd one lasted 2 months. We have had this one for 3weeks and it already needs to be descaled? We have made maybe 50 cups of coffee.