Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
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Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Easy as a cup of coffee
on September 29, 2022
Posted by: Blunit44
Verified Purchase:Yes
My unit just went completely dead after only 6 months and after sending two pictures and two phone calls, Keurig sent me the exact replacement unit. Thanks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Amazing customer service
on September 27, 2022
Posted by: Jason WB
Verified Purchase:Yes
We had an issue with our Keurig. We called customer service and they ran us through some troubleshooting steps. When nothing worked, they offered to replace our machine free of charge. It was very quick and easy and we received a new machine within days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Worst coffee maker ever
on September 27, 2022
Posted by: Florence Willard
Verified Purchase:Yes
The new Kurig was sent to me to replace one that was not functioning. The new one is doing the same thing dripping three streams of water instead of brewing coffee. I am now using my old farberware coffee pot.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty
on September 27, 2022
Posted by: Warranty Service
Verified Purchase:Yes
Had a problem with my Machine and it was replaced right away. Great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
It's not your old Keurig
on September 27, 2022
Posted by: J Lauer
Verified Purchase:Yes
It's fantastic. Heats instantly, allows settings for 3 different users, makes 5 holes to get more coverage of coffee grinds. Allows multiple degrees of roast, mild, moderate and strong.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
K supreme
on September 27, 2022
Posted by: Kurig2
Verified Purchase:Yes
Customer service awesome. The new machine sounds like an old washing machine. Makes noises
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Sad!!
on September 27, 2022
Posted by: Toms Misery
Verified Purchase:Yes
This is my second unit. First one quit filling after a month of use. The second one the display doesn't even work straight out of the box where you see the strength and temp levels. Cannot set up the 3 favorites buttons. I followed the instructions to set it up and it just doesn't work. I would NOT recommend this unit to anyone. Starting to look for another coffee maker !
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Great customer service however…
on September 27, 2022
Posted by: SpongeBob
Verified Purchase:Yes
Keurig still has problems 2 years later with the descale alert showing even after I descaled with my last 2 machines.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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