Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2
messy
on March 3, 2021
Posted by: bchman
Received K-Supreme Plus 2 days ago. Brewed 5 cups, and decided to take advantage of the 30 day money back guarantee. The custom brew feature is a plus. Hot, and strength settings can be tailored to individual taste. Makes a good cup of coffee. It splashes coffee on the counter around the maker and makes a mess. If it isn't cleaned up after each cup it will accumulate and create a bigger mess. If you must have one buy it at a store close by. If you want a refund from Keurig, where I purchased, then shipping it back is on your dime, and that can be spendy. Poor policy.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 15, 2021
Thank you for your review and feedback. If you need assistance with any of our products, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
3
Replacement Keurig
on March 3, 2021
Posted by: puppemama
This new Keurig arrived today. I really liked the narrower profile; however, I was extremely disappointed when I discovered there isn’t an auto shut off-a feature this busy couple must have! We will decide to return if we find a Keurig that has this option.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 15, 2021
Let's get you some help with your K-Supreme Plus coffee maker. Please call Customer Care at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Posted by: bcesario
Verified Purchase:Yes
The Supreme Plus fits our needs perfectly. I really like how Keurig has added cup sizes and heating choices. This is the fourth machine from Keurig we've owned, and it gets better each time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Quincy
Verified Purchase:Yes
I love the my new Keurig but the only thing I don’t like is the shape of it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Thankful Coffee Lover
Verified Purchase:Yes
We love our Keurig K-Supreme Single Serve Coffee Maker. It alloes us to customize our coffee in so many different ways. When it stopped working, I called Keurig and talked to a very polite employee who calmly walked us through the process of receiving a replacement - for free! Ten days later our new coffee maker arrived. This was the most wonderful, most painless, and quickest product replacement experience we have ever had! Well done, Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Soulsease
Verified Purchase:Yes
So relieved to find out my Grandmothers new Keurig coffee maker was covered by a no questions asked warranty right after Christmas. I have very little cash around Christmas and my Grandmother really wanted one of the Keurig coffee makers. She is 89 years old and has discovered the ease of use and great flavors that Keurig users enjoy! The maker I bought for her shorted out after only one and 1/2 months so she was very disappointed. We called Keurig's customer service and they could not have been more friendly or understanding. After vetting our loss, Keurig replaced her maker with a brand-new Keurig K-Supreme in about two weeks. Thanks for saving Grandmothers Christmas Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KitKat55
Verified Purchase:Yes
I have only had the Supreme Plus a couple of weeks but I love the custom features for individual coffee drinkers in the home. I love the slim design and the awesome handle on the water reservoir.
So far it’s working fantastic!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PaulyOhio
Verified Purchase:Yes
This is a wonderful new model. Easy to fill, no preheating, nearly silent and smaller footprint on my counter. Thanks to the engineers and great testing team as the annoyances of the prior models are gone - such as they solved the clunking noises opening and closing, very noisy “pop” noise puncturing of the pod, gurgling and popping as it heats, waiting between cups for preheating, and hard to handle the water tank to name a few. True bonus of the new brewer is it brews a much better cup of coffee with adjustments for stronger and hotter which it really is stronger and hotter - specifically much hotter compared to be old machine. Plus if you like strong cup of coffee it only takes a few extra seconds to accomplish vs the prior top of the line model from 2016 which took twice as long.
I would recommend this to a friend!
Written by a customer while visiting keurig.com