I had to replace my Keurig supreme and they were speedy in handling my warranty. Thanks to them, I now am able to have missed no more than 2 days without my Keurig. I appreciate their efforts to stand behind their products. So glad to have my Keurig!
I have used the Keurig products for several years and have have purchased some for my friends also as gifts. They are user friendly and unit makes a great cup of hot coffee or hot water if I choose. I would recommend this wonderful coffee machine to anyone wanting to have a hassle free cup of their favorite beverage. Customer service was excellent when dealing with my product replacement. Great Job.
I bought this model three months ago and it only lasted 1 month. Keurig was quick to send me a new one, which I appreciated. I wish I had bought a simpler model because the fancier ones don't last. I've gone through 4 Keurigs in 2 years. My single serve has lasted 4 years. This model doesn't get the coffee hot enough.
Bought this after being unhappy with carafe system that was inconsistent. This allows you to brew to your specific tastes one cup at a time. Which is awesome since we have multiple folks in the house that have different preferences. Highly recommend.
Had an issue with it after less than a year and customer support helped me out with very little hassle. I say little because the retailer I got it from originally sold me a used machine without disclosing it was refurbished. Really appreciate Keurig standing by their product.
Not happy poorer quality than the one I sent back! Reservoir doesn't fit correctly filter does not fit correctly very poor quality then the one I had 1 I had.