I purchased a new keurig about 5 months ago to replace one I had had for years. After a couple of months it started shorting the quantity of coffee output than the selected quantity. I tried to go through troubleshooting then ended up chatting with CS on line. In the process the unit completely died. They asked for a bit of information then sent me a new brewer without hesitation. My new brewer is working great!
I never post reviews, but this coffee maker is so wonderful, I felt compelled to add a review. I love the 3 options to choose your strength of your brew and 3 water temperatures, I absolutely love it and would definately recommend it.
My Brewer was only 3 months old when it abruptly stopped with working on a Sunday morning...I immediately called the customer service number and I was astounded to find someone answering the phone! 7 days later I received a brand new brewer! Thanks again!
I got my K Supreme coffee maker for Christmas I loved the machine, especially the larger reservoir. In February I was making a cup of coffee when my machine just went blank. No power at all. I thought maybe a breaker was flipped. After trying other appliances in the same outlet and having power I called warranty Dept they walked me through the whole troubleshooting process and no hassle and replaced my machine with a new K Supreme. Replacement was quick and easy. The warranty is the best I have ever encountered.
I bought one and it stopped working in 1 month. Keurig replaced it with no hassle. With the replacement I realized the 1st one was working correctly. Still made good coffee but the replacement is much better.
I absolutely love my K-Supreme Plus single serve Coffee Maker. I love the option of temperature, strength, serving size, and the large water reservoir that doesn't take a lot of extra space . I have never smelled the great aroma of coffee the way I do with this coffee maker. I also enjoy the taste of fresh brewed coffee with each serving. Love!!!