I upgraded this keurig from an older model due to the new features. I’ve had excellent coffee with every cup. Before purchasing this replacement keurig I tried to use a regular drip coffee maker and did not like it and donated it. Am true to the Keurig and all the pods that can be used with it. Love it!
I bought my K-Supreme Plus brewer about 4 months ago something went wrong but Keurig took care of it no question asked. They replaced it for free after I explained what had happened.
I am generally pleased with this coffee maker. I like the design and look of it as compared to the one I had been using before. I have 2 major complaints of this product. One, the temperature settings do not work. Two, as theGoldengi coffee is filling the cup it splashes on the kitchen counter. I did not have this problem with my old Keurig. However the brewed coffee is flavorful and the Keurig is easy to use.