This is a great coffee maker. Easy to use. It makes a better cup of coffee than the one we had for years, which is still working bye the way. The only problem we had with this one is it said to "Descale". I went though the descale process and the warning to descale never went away. The gentleman at Keurig just sent us another one. So far so good.
I upgraded this keurig from an older model due to the new features. I’ve had excellent coffee with every cup. Before purchasing this replacement keurig I tried to use a regular drip coffee maker and did not like it and donated it. Am true to the Keurig and all the pods that can be used with it. Love it!
I bought my K-Supreme Plus brewer about 4 months ago something went wrong but Keurig took care of it no question asked. They replaced it for free after I explained what had happened.
I am generally pleased with this coffee maker. I like the design and look of it as compared to the one I had been using before. I have 2 major complaints of this product. One, the temperature settings do not work. Two, as theGoldengi coffee is filling the cup it splashes on the kitchen counter. I did not have this problem with my old Keurig. However the brewed coffee is flavorful and the Keurig is easy to use.