Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Terrible Coffee Maker!
on October 16, 2022
Posted by: P Sissy
I have had problems with this coffee maker since I purchased it. It is so unreliable. Sometimes it brews about an ounce of coffee and then stops brewing. Sometimes I find a lot of coffee grounds in my coffee. I never know if it is going to work properly. I am very disappointed and I am sorry that I bought this coffee maker!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 19, 2022
We're sorry to hear that you have experienced problems with your K-Supreme Plus coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
This is my 4th Keurig, I always upgrade because I like the new features. But no matter what Keurig I use I always get the perfect brew and best tasting coffee
Had a great experience when I called about a problem with my “just out of warranty “ machine. Customer service rep was pleasant and helpful; manager was responsive; shipped a new unit that arrived in 3 days!
This is second replacement, under warranty from original purchase, and finally, one that seems to be working. Love the convince of the Keurig, don’t care for the new design, it’s awkward fitting.