Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Coffee2021
Verified Purchase:Yes
The coffee maker was a Christmas present that quit brewing. The return exchange process was absolutely fabulous, easy, and quick. 100% pleased.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Enid Tishler
Verified Purchase:Yes
I really like the large reservoir for the water. The main problem is the drip is so slow. It’s actually a dribble. The coffee temp is much better.
Response from keurig.comBy Keurig, Consumer Care, February 19, 2021
We're sorry that your K-Supreme Plus coffee maker is not working properly. Please call our Consumer Care team at 866-901-2739 so we can assist you with this issue.
Written by a customer while visiting keurig.com
Posted by: Sarge13
Verified Purchase:Yes
Love the new functions on this coffee maker. The coffee has so much more flavor.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JonG
Verified Purchase:Yes
We bought a new K-Supreme Plus just before Christmas. It stopped working in exactly one month, we were very disappointed. I contacted Keurig and they replaced my unit right away. Costumer service was great and my new unit was shipped right away. I had to give 4 stars because the first unit died so soon after our purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Number 1 always
Verified Purchase:Yes
I just love this Keurig. I bought this for Christmas for myself and new version so I figured I'd try it. So disappointed that it didn't work after a few days. I miss my coffee. Anyway I had it registered so I called them, got proof of purchase notifications and everything received a new one shortly afterwards. I love it service was great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TheDonL
Verified Purchase:Yes
I bought this unit at the end of July 2020, By the end of December 2020, the on/off switch failed to work. I called Keurig up, followed their directions, and with a few weeks, got a new one in the mail!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kaylynn
Verified Purchase:Yes
I not only love my K- Supreme Plus but I appreciate the service I received when I called the company. I love my coffee machine because I can increase the temperature. I love HOT coffee!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Instant hot water without need for morning timer
on February 20, 2021
Posted by: Wsnith
Verified Purchase:Yes
Pro: Instant hot water. No waiting for water to heat. They even removed the timer. Much smaller, better overall design and larger water carafe. Con: Slower to brew coffee at highest temperature and strength vs. older models. 5 hole vs. 1 is likely a new marketing strategy. Seems that if adding more holes for a better brew had any advantage that would have been added years ago. Coffee tastes the same as my older single hole Elite model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com