Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Mr K Cup
Verified Purchase:Yes
This was a replacement of another previous Keurig machine that broke after just two years of occasional use. Just 3 days shy of the end of the 1 year warranty, this machine stopped powering up. Thankfully, it was covered under warranty and a new machine was sent to us. My experience is that Keurig machines are both expensive and unreliable.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: DHatfield
Verified Purchase:Yes
Keurig’s customer service is top notch.
Needed a warranty replacement, everything was painless and went smoothly.
Needed a warranty replacement, everything was painless and went smoothly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KA2022
Verified Purchase:Yes
Had a problem and called the Keurig customer service. They handled it beautifully and much to our satisfaction.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ReBroker
Verified Purchase:Yes
Got a warranty replacement. So happy. Just don't want to be without. Perfect for a single person, couple or even guests. Brew just what everyone wants the way they want.
Takes up little space but does it all.
Takes up little space but does it all.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CoffeeLover1554
Verified Purchase:Yes
Had our Keurig for a year with no issues, but during the descaling it ended up dying. I called Keurig and once troubleshooting showed it was truly broken, I was immediately helped and told what to upload to get a free replacement (receipt, pix of unit and pix of serial number.) Replacement came very promptly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mama69
Verified Purchase:Yes
I love this machine. When I received it it sounds like air is in it. The noise that it makes is like air bubbling up in the water. So very very loud. Not like the other one or my daughters machine.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: prayer and coffee first
Verified Purchase:Yes
It’s a wonderful coffeemaker - the best! Even better is the customer service! If you have any issues, they resolve it immediately for you, which is great. Will always have a Keurig in my kitchen amen my office!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Meag
Verified Purchase:Yes
I had a Keurig that had been hardly used and it broke. Would not turn on. I called and Keurig company customer service department and they replaced it under the warranty. I had filled out the paperwork when I first purchased it. They were extremely professional and helpful. I am so grateful for such responsive people. Hats off to Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com