Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: patanddick
Verified Purchase:Yes
I really loved this coffee maker when we got it but we have had to replace it 3 times in 7 months. There is always something all of a sudden not working. Very frustrating but Keurig service has been great with the replacements. Its just no fun without a coffee maker while waiting for the replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: TOMLYNN
Verified Purchase:Yes
I can not tell you how pleased I am with this machine. I love, love, love it. I have told everyone I know to buy one. It is the best. Thank you Keriug.
Written by a customer while visiting keurig.com
Posted by: Monia
Verified Purchase:Yes
Great coffee machine and great customer service. I love this product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
My coffee maker started smoking a little, smelled electrical. It did not turn on after that. Call customer service and they went out of their way to replace my machine. Awesome customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gmary
Verified Purchase:Yes
I recently experienced a problem with my brewer and contacted support. They handled the problem quickly and since it was not repairable, the warranty replacement was handled quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Horrible coffeemaker
on October 21, 2022
Posted by: Chris1013
I bought this coffeemaker about 6 months ago, the coffeemaker did make good coffee, and liked the stron brew and differentsize cups, but I have had to descal twice. This last experience has been very unsatisfying after descaling coffeemaker shut off and would not turn back on.so I called to see if they would replace unit since I did send in a warranty card, but since I did not keep my receipt after sending them picture, problem, and s/n. They refused to honor the warranty. Very disappointing since we have had 2 other Keurigs in the past 20 years but will now take my business to another company.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 25, 2022
Chris, we're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Bloom
Verified Purchase:Yes
I’ve had 3 units. All perform admirably. Can be slow but worth the wait.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Radka
Verified Purchase:Yes
Makes so much better coffee than my older keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com