Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
3
splatter issues
on February 2, 2021
Posted by: Van54
I bought this K-Supreme in Sept of 2020 to replace my less then year old Elite which just seemed to serve less them hot coffee. The K-Supreme worked wonderfully, however every time I make a cup,(no matter what size mug we use) I have coffee splatter all over my white counter top. This issue has not stopped as of today. Just wondering if my coffee maker has an issue or do others see the same problem. I would like to know from the company if this is a problem with it and have others notified you of same .
Response from keurig.comBy Keurig, Consumer Care, February 4, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Cozzie
Verified Purchase:Yes
Been thru three of them. No. 3 is still working so far. Do not recommend go anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SherryG
Verified Purchase:Yes
I have had a Keurig ever since they first came out and have really enjoyed them. This new model I just got is nice and not as loud as my others and it takes up a smaller space on my counter. It seams to be made more sturdy than my old one I just took to work, except for how the water container sits on it’s base. It is kind of wobbly sitting there and I hope over time it does not start leaking ... Maybe it should be attached to the main part of the coffee maker someway for stability.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 5, 2021
Hi Sherry, thank you so much for reviewing your K-Supreme Plus coffee maker and for your feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: BBMB
Verified Purchase:Yes
I am very disappointed with this coffee maker. I have owned 4 or 5 Keurig coffee makers over the years. My issue is the temperature of the coffee. Doesn't matter what setting I have it on, it comes out between 160-170 degrees. I was told by a Keurig that high setting would be 194 degrees. I have descaled the coffee maker and no difference. I even returned one maker and the new one has the same issue. I have no issue with the strength settings.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 5, 2021
Thank you for your review. The K Supreme Plus has three temperature settings determined by the cup size selected. The in cup temperature on the smallest brew size can start at 160 and go to 172 degrees on the largest cup size. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Product needs to be pulled from Keurig.
on February 4, 2021
Posted by: ncmijs
Order one and arrived DOA. Board is failing in this product. Keurig needs to remove this item from sale before a class action suite hits them.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: N0ne000000
Verified Purchase:Yes
Love the look and ease of use. I have always appreciated Keurig makers, this one does the job and looks good doing it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Conniely
Verified Purchase:Yes
Coffee was not hot and my coffee mug did not fit, even taking the plate off. :(
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
Sorry to hear you've been disappointed with your K-Supreme Plus coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: jkcaylor LP
Verified Purchase:Yes
So happy with my keurig k-supreme. Doesn't take up
much room and look so stylish. Makes the best coffee
much room and look so stylish. Makes the best coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com