Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
Great purhase
on December 2, 2020
Posted by: Judylynn0802
I just purchased my K Supreme Plus and so far is great. The only thing I don’t like is there is no clock and you cant program it to come on at a certain time like my old one, but great purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Filippo
Verified Purchase:Yes
This is my 3rd Keurig coffee maker and it is by far the best. From the sleek design to the new controls, I believe the coffee produced is more robust. The new heating means you don't have to wait for the water to heat up making the brewing process quicker. This coffee maker is really a game changer !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cathy L
Verified Purchase:Yes
I love my new K Supreme Plus Keurig. The coffee tastes so much more richer. I am so glad i invested in this coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Loved for almost 2 weeks
on December 26, 2020
Posted by: gaclion
Loved it for almost 2 weeks than it started making 2 oz less on the brew circle. 10 oz made 8 and 8 made 6oz. Tried to make a 4 oz, spit out 2 oz and then made a popping noise and died. Never to turn back on again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Waste of $
on January 11, 2021
Posted by: Coffee aficionado1
This is the worst machine yet! Beautifully matches stainless appliances so it gets 1 star for that but the machine doesn't have a noticeable difference between strength or temperature buttons - it's just a gimmick. And after only 2 weeks of use, the unit simply would not power on! No warning, no misuse. I had my old version for three years with no issues but this one is a dup!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 13, 2021
Hello and thank you for your review. We apologize that the K-Supreme Plus Coffee Maker did not meet your expectations. This is not indicative of the experience that we strive to provide and we hope that you will allow us the opportunity to assist. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to hearing from you.
Written by a customer while visiting keurig.com
Customer Rating
1
Worked great until i got up this morning
on January 14, 2021
Posted by: Carl o
Ive have this barely a month, this morning i got up gfi was trippee machine will not turn on! I have to contact customer support to see what can be done over this
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 20, 2021
We're sorry to hear about this. Our Customer Care team would love the opportunity to try and resolve this. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Defective Product
on January 22, 2021
Posted by: Moira
I purchased this product in November of 2020 and within 1 month it stopped working mid brewing cycle. It would not power back on. I returned the machine and got a replacement in December, and again within 1 month the same problem occurred. Very disappointed because I had owned a Keurig for 9 years and it was of good quality. I think this product is defective and not of very good quality like the original Keurig.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig , Consumer Care, January 26, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Bad Quality, Disappointed In Keurig.
on January 24, 2021
Posted by: BergenGirl4
I bought one of these back in November and after using it for only two (2) weeks it just died and stopped working. I replaced my original Keurig that I had for 12 years and this one was made so much more cheaply. I was greatly disappointed and regret having gotten rid of my older model that was made with more quality and did not feel or behave like a piece of cheap junk! What did you do to these and where are they manufactured?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com