Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Conniely
Verified Purchase:Yes
Coffee was not hot and my coffee mug did not fit, even taking the plate off. :(
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
Sorry to hear you've been disappointed with your K-Supreme Plus coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: jkcaylor LP
Verified Purchase:Yes
So happy with my keurig k-supreme. Doesn't take up
much room and look so stylish. Makes the best coffee
much room and look so stylish. Makes the best coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dennyv
Verified Purchase:Yes
This is by far the best Keurig we have purchased. We really like the ability to program our favorite settings and brew our coffee to our desired temp and strength with the push of a button. Easy to operate and fast.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
descale
on February 6, 2021
Posted by: Matty707
we have had this unit for about 3 months now. we have aways ran bottle water thought the unit. so the descale come on screen. we did as the OM says and the unit just turned off never come back on we unplugged the unit for 2 days now still nothing when I plug it in. not very happy its a nice looking unit its got nice and hot coffee. but keurig need to steep up there game fix this plz. thanks
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Customer Rating
3
Messy!
on February 6, 2021
Posted by: FilmmakerWill
I absolutely love this coffee maker! But... it is literally the messiest Keurig we have ever owned, I can’t keep the counter clean around this one. And if some one other than myself uses it, the spray doesn't get cleaned and the counter gets covered in coffee. my other Keurig’s worked well and would splash a little in use, but this thing splashes coffee everywhere. That’s it! My only complaint. Other than this small issue this is a fantastic coffee maker, my coffee has never tasted better, and there are presets so you can have it set for your preference.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Helane
Verified Purchase:Yes
I have to wait to give you a honest review, have to see if it last more than two weeks..... like the first one, which died after two weeks.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Terribly slow!
on February 7, 2021
Posted by: Finz04
Bought this as a replacement. Have been a Keurig owner for many years. Stepped away once to try another brand and ran back to "K". Love the design and the very large reservoir and the simple design. Great counter top footprint. Not convinced that the brew strength and temperature buttons do much. Still, like the machine. BUT.... it is so slooooow!. I've checked all the needles and they are clear. Yet it takes for ever to brew a simple 8 oz cup of coffee. Is that by design? When choosing a rating, can't seem to get past how long the brew time is.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
Thank you for your review and feedback. The K-Supreme coffee maker will start brewing within 15-20 seconds of pressing brew button and normal brewing time is up to 3 minutes depending on the size and if the strong brew was selected. If you need any assistance with your coffee maker, please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Customer Rating
1
Not impressed with Keurig K-Supreme Plus Quality
on February 7, 2021
Posted by: Steve55
Verified Purchase:Yes
This is our 3rd Keurig K-Supreme Plus in just over 3 months & 2nd warranty replacement. The 1st unit would not even work out of the box; constantly wanted us to "descale" the unit. 2nd unit (1st warranty replacement) worked for just over 2 months, then had an electrical malfunction while performing the descale process exactly as specified by Keurig. Our 3rd unit (2nd warranty replacement) now has an extremely weak brew stream. The K-Supreme Plus design seems to be far less reliable than older / earlier models.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com