Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Mr F
Verified Purchase:Yes
I have j ad Keurig machines for many years. This edition gives more control to fine tune your specific preference.
I had purchased this model about five months ago and it suddenly stopped working(disappointing). Kuerig replaced the machine as it was still under warranty.
I had purchased this model about five months ago and it suddenly stopped working(disappointing). Kuerig replaced the machine as it was still under warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sandguy
Verified Purchase:Yes
What can I say? Great products and Great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Linda Schramm
Verified Purchase:Yes
I love my K supreme Keurig and was disappointed when the pump stopped working. After chatting with the service department on possible fixes they were prompt about replacing the machine. Once you go to the convenience of Keurig there is no going back!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
My water level sensor went out and they warrantied a complete replacement no questions asked.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on October 30, 2022
Posted by: DarlingDice
I bought this a few months ago and just now tried to use a new flavor coffee; pumpkin spice. The machine brewed one cup and then began malfunctioning. Doesn’t brew. I did the full, 45-min descale and used many of the cleaning pods. Still tells me to descale and doesn’t always brew. Poor form Keurig, I’m disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 31, 2022
We're sorry to hear that you have experienced problems with your K-Supreme Plus coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: Artie2187
Verified Purchase:Yes
Thought customer service was a thing of the past till I had my problem with my keuric excellent customer s we’revice
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Great features but struggle sounds from within
on October 30, 2022
Posted by: CSBo
Verified Purchase:Yes
bought this about one month ago - coffee is great - holds LTOS of water, so less frequest refills - can make different strengths and temps - BUT, really sounds like it's about to burn out. If all these models sound this way, well ok..... but then that should be fixed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 31, 2022
Thank you for taking the time to share your feedback. The behavior you've described in your review is not typical of the K-Supreme Plus coffee maker and our team would like to assist with this! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Rick Van
Verified Purchase:Yes
Happy with warranty replacement of unit was without issue
I would recommend this to a friend!
Written by a customer while visiting keurig.com