I bought this for the holidays, and on Christmas was excited about setting it up, however, there was no real "book" of instructions, and I am having trouble setting the options.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2021
Hi Joan, thank you for your review. For the full Use & Care Guide, please visit support.keurig.com. If you would like assistance by phone, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST
This Keurig is by far the best one I've owned! Makes a noticeably better brew. Love the Multi-stream technology & the 3 customizable presets! The only bad thing I can say is, all of my friends @ Duncan Donuts really miss me now!
Bought this to replace a Keurig Elite. First machine broke after one week. Keurig sent another K Supreme Plus. Didn’t work correctly from the start. Hot liquid spewed all over. Burned my hand. Sent it back and purchased another Elite. Newer isn’t always better.
This is my third Keurig and I have been pleased with all three. I do find that all three sputter and tend to leave a mess around the coffee maker. At least this last one is quieter than the last one and holds enough water that I can make several cups at a time.
Our first K-Supreme Plus Coffee Maker failed after brewing 10 cups of coffee. It would no longer would power up. Called Keurig and they immediately sent a replacement unit out which was and is very appreciated. BTW - The taste of the coffee produced with this coffee maker is very good. Much better than any other K-Cup coffee makers that I have used in the past. Would have been 5 Stars if the first unit did not fail
I upgraded to the multi-stream technology and I am so glad I did. I use less K-cups now (saves money) and still have strong tasting coffee! I live that this Keurig turns on when you open the top and turns off a few minutes after you finish making coffee. No need for auto in and off! Super quick heat up and great tasting coffee. I am super glad I upgraded.