We have bought Kuerig Coffee Pots for years now. Ours broke, so we just bought this one.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 13, 2025
We're sure you're going to love your new K-Supreme Plus coffee maker! Thank you for taking the time to share your initial impression with us Karen. We'd love to get your feedback once you've had a chance to use your new brewer.
I would definitely recommend the company and their products to my friends and family. I have been using their products for over 25 years and they have always stood behind them. This time was no exception. They replaced my machine within 4 days of contacting them and made the process very easy.
Brew speed: excellent. Window indicator: fair (too small) difficult to read. Backlit button controls: excellent - bright Fit and finish: good - but internal filter lock does not click in reservoir. Coupons included with coffeemaker were outdated by several months. There was no code to apply coupon on first order. Purchase coffeemaker- and membership not recognized for discount on first order. This is my second order in three years for this model.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
Thank you for your feedback Samuel. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
I was supposed to get stainless steel replacement and received all black instead. This is my fourth replacement of this coffee maker under warranty and Keurig didn’t bother to send me the correct one. At this point I am too frustrated to send it back and wait for a replacement unless Keurig want to be proactive.
Love the sleek design and options. Easy to set up. Customizable features are great for each family member.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We're delighted to hear that the whole family can enjoy your new K-Supreme Plus coffee maker! Thank you for sharing your review and feedback Michelle. Happy Brewing!