Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Pjcal6
Verified Purchase:Yes
I bought this a few weeks ago and I am loving it. I had a challenge with a plastic smell for a while but then I used vinegar and it disappeared right after I did That. Now I am experimenting with different coffees and brands. I really like the fact that the pods are way cheaper than the Nespresso pods. Glad I made the change.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BarbEM
Verified Purchase:Yes
I'm impressed with this K-Supreme Plus Single Serve. It has the ability to go to the hottest temperature we're ever had in a K-cup coffee maker. We like it very hot. Strength of brew is also adjustable. It remembers 3 different preferences. We are very happy with it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 10, 2023
We're so glad to hear you are enjoying the enhanced temperature and strength settings on your new K-Supreme Plus coffee maker. Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Lisa J
Verified Purchase:Yes
I'm very impressed with this Keurig. It is much faster than my old one and fits on the counter better. I like the personalized options for one touch brewing.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 25, 2023
Thank you for taking the time to share your feedback Lisa. We're glad you're enjoying your K-Supreme Plus coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: VMAT
Verified Purchase:Yes
I purchased the new K-Supreme Plus to replace my old Keurig that didn't have a canister for water. I was tired of having to fill my water each time i made a cup. This new one looks pretty, nice and slick stainless, and the water tank is exactly what I wanted. However, now I can’t use any of my previous refillable coffee pods- it would have been good to know before hand. I understand Keurig wants to make money by selling us their coffee pods, but I use a coffee that is made locally and I love it. I’ve been making it with my old Keurig for years. So Keurig made new refillable pods that supposedly work with this new coffee maker. I purchased two, they were obviously more expensive than any other pods on the market, but I was stuck. The new pods are clunky, and have a separate insert that makes them more difficult to clean. I accepted the inconvenience, although not particularly happy. The machine worked for a few cups of coffee- one week max. Now the new fancy pods aren’t working. No matter what I do, I only get dirty water coming through into my cup.
If Keurig wanted to make a new refillable K-cup, and charge more for it, that’s fine. I understand capitalism and am willing to pay extra for a unique and convenient product. However, I need it to work. They have took a coffeemaker that was originally incredibly convenient, into a clunky mess. I’m back to my French press. I hope they fix this problem.
If Keurig wanted to make a new refillable K-cup, and charge more for it, that’s fine. I understand capitalism and am willing to pay extra for a unique and convenient product. However, I need it to work. They have took a coffeemaker that was originally incredibly convenient, into a clunky mess. I’m back to my French press. I hope they fix this problem.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 30, 2025
We are sorry to hear about your experience using the Keurig My K-Cup Reusable Filter with your K-Supreme Plus coffee maker. Our Consumer Care team will be happy to look into this further for you. Please give us a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: KPOD coffee
Verified Purchase:Yes
It seems to be a good quiet machine. Works well easy to program
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 2, 2023
We’re so glad to hear that you’re enjoying your Keurig! Thank you for taking the time to leave us your review. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
It Broke After 1 Use
on July 18, 2020
Posted by: NikkiVW
I got this coffee maker complementary to test through Influenster. I followed all of the setup instructions provided and was able to run the water through to rinse off the interior pieces. I then went online to figure out how to prep and install the filter because those instructions aren’t included with the machine. I did exactly what the video showed and after adding the filter to the water reservoir, I tried the machine again. The filter blocked water from being pulled into the machine and the heating element seems to have shorted out the entire thing. It will not turn on, no matter what outlet I plug it into. Very dissatisfied.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 20, 2020
Thank you for your review, Nikki. That certainly doesn't sound right and we would be happy to assist you with your K-Supreme Plus coffee maker. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to hearing from you.
Written by a customer while visiting keurig.com
Posted by: Island Lady
Verified Purchase:Yes
Love the large water reservoir, the temperature and strength choices.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 9, 2023
We're glad to hear you are using the enhanced temperature and strength settings to curate the perfect cup with your new K-Supreme Plus coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Dirt dog
Verified Purchase:Yes
Love this coffee maker. It is a real improvement over the last model.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 19, 2023
We’re so glad to hear that you’re enjoying your new Keurig! Thank you for taking the time to leave us your review. Happy Brewing!
Written by a customer while visiting keurig.com