This Keurig is so much more efficient than the old one. Holds plenty of water, the water container has a handle, so much more user friendly! The settings are simple and it turns on immediately! It does tend to brew slower, but the coffee is amazing! Highly recommend.
I purchased my keurig 11 months ago. One morning just stopped working it was dead. I called keurig they were very nice after completing what they asked for, they sent me a brand new keurig just like the one I had. Great Company
We were very happy with our Keurig and with the service we received. I was very happy that we just needed a few simple steps and items to be able to receive another one after it broke. Would recommend it highly because it kept the coffee nice and hot
We had our first K-SupremePlus single serve coffeemaker for 9 months when it just quit on us so we are hoping, and keeping our fingers crossed this one will meet all of our expectations! We love its modern design and the ease of using this one.
Off /on switch failed. I called customer service and we confirmed failure with service desk They had me take photos and confirmation of serial number and send to Keurig. They sent me a new unit the next day via FedEx. This is the ultimate in customer service I have ever experienced.
This is the fourth Keurig unit I've had in two years. Granted it makes a decent cup of coffee. However, each unit has lasted for only about 6 months. Once the descale warning light starts flashing it remains on even after cleaning and then the unit breaks shortly thereafter. This feature is useless. Instead it should say 'Failure Pending'. This will be my last Keurig unit received under warranty as a replacement when it breaks in six months time.
Hi. I received the coffee maker as a Christmas gift this year. It stopped working so I called the keareg people and the day after I called them a new coffee ☕ maker was delivered to me. Now that was fast and easy.
I’ve had my replacement for about a week and really enjoy the upgrades (eg, personalized, saved brewing options). What I’m not pleased with, however, is the inability to move the water reservoir to the back of the brewer, thus creating more counter space in a small kitchen. If not for this change, this review would be 5-stars.