Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Warranty replacement not working like new purchase
on December 25, 2020
Posted by: JAYSOON
Verified Purchase:Yes
I think my warranty replacement is a refurbished unit. But I don't know that for sure. I bought upper end model in October and it decided to quit working the beginning of December. They did great and sent me a replacement but it certainly doesn't seem to perform as well. Takes 8-10 minutes to make a cup, has already asked for a descale and doesn't make a consistent size cup. Sometimes more or less than what is asked.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kelticdi
Verified Purchase:Yes
Very glad the unit was replaced and makes a perfect cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: joan27
Verified Purchase:Yes
I bought this for the holidays, and on Christmas was excited about setting it up, however, there was no real "book" of instructions, and I am having trouble setting the options.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2021
Hi Joan, thank you for your review. For the full Use & Care Guide, please visit support.keurig.com. If you would like assistance by phone, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST
Written by a customer while visiting keurig.com
Posted by: Big tom
Verified Purchase:Yes
Bought original in Oct and on/off witch failed but Keurig Co. took care of it very Fast with replacement unit
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This Keurig is by far the best one I've owned! Makes a noticeably better brew. Love the Multi-stream technology & the 3 customizable presets! The only bad thing I can say is, all of my friends @ Duncan Donuts really miss me now!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mike430
Verified Purchase:Yes
Bought this to replace a Keurig Elite. First machine broke after one week. Keurig sent another K Supreme Plus. Didn’t work correctly from the start. Hot liquid spewed all over. Burned my hand. Sent it back and purchased another Elite. Newer isn’t always better.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Etxcateyes
Verified Purchase:Yes
This is my third Keurig and I have been pleased with all three. I do find that all three sputter and tend to leave a mess around the coffee maker. At least this last one is quieter than the last one and holds enough water that I can make several cups at a time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BBmeem
Verified Purchase:Yes
Love that you can control the temp. The only downfall was it kept overflowing but they replaced the kcup holder and it’s working great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com