So easy to get started in the morning! A) slip a pod in the Keurig, B) pick 8 oz to fill my ember mug, preset at the correct brew temperature, C) add half & half. Perfect coffee before I’m fully awake - Ember keeps perfect Keurig temperature long after I’m fully awake…
My Keurig was a gift from my daughter. When the "Descale" message flashed, I bought a kit and followed the instructions. "After 30 minutes, power on." It didn't. I called support. The lady was very helpful and nice...she deserves a raise! She emailed instructions on how to get a replacement. In short, I got a new Keurig in 5 days! No stressful hassle! Just hoping it doesn't break again after descaling. Thanks Keurig!
After about 8 months with my coffer market it got shorten out! I did not have my receipt and customer service worked with me to get me a replacement. They were very quick to respond and resolve the situation.