Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Sharay4ever
Verified Purchase:Yes
So easy to personalize. You can set 3 favorites. Love the iced coffee feature too
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: She She
Verified Purchase:Yes
I live the design of this coffee maker verses my older ones. The only thing that I don’t like is it takes a longer time to brew a cup of coffee. Not sure if it’s just mine or all of them? I bought one for my daughter for Christmas so I can compare the two.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gmoney
Verified Purchase:Yes
My only concern is that the save choice doesn’t seem to be working I have to select the options for each cup of coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nnh5381
Verified Purchase:Yes
Great service replacement for machine under warranty
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
High hopes but disappointed
on December 16, 2020
Posted by: KRSA
I purchased this model a few months ago. I have a larger Keurig in a condo that I am quite pleased with so with a smaller footprint and the multi-stream technology, I expected to be quite satisfied. I am really sorry to say that I am not. For iced or hot tea or cocoa, it is fine. But I have yet to find any coffee brand that produces a cup of coffee I like. There are 3 strength options but even the lowest of the 3 produces coffee too strong and bitter. Regardless if I set it to high altitude or not, using filtered water or unfiltered, cream, Coffee-mate, real sugar, Splenda...it does not matter. It is too bitter and too strong. I considered getting the K-cup reusable pod filter but then that sort of defeats the purpose of the ready-to-go pods and...those filters are quite expensive. I am sorry this review is not what I hoped it would be.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 18, 2020
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Javajuiced
Verified Purchase:Yes
The design and functionality is superior to the previous models. Ciffee comes out hotter and with improved strength / taste.
Only downsude is brewing a cup takes a bit more time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Could be better
on December 16, 2020
Posted by: fab4u2
Have owned this coffee maker for almost one week. I like the water reservoir as it is an easier one to fill then the last machine (Elite). I like that it punctures the k-cup in multiple spots for a better cup of coffee or tea. It's a nice looking, modern design for the next generation of k-cup makers. What I don't like is that after you brew a cup of coffee, and you go to brew the next cup, there is a small amount of grounds in that cup from this previous cup. WHY?? I never experienced that with my Elite model. This one also seems
to "splash" coffee around the machine. I am trying really hard to like this machine but I am having some reservations about it -- just hoping that I didn't make a mistake in purchasing this latest model. Would I recommend this model? At the moment I am not sure.
to "splash" coffee around the machine. I am trying really hard to like this machine but I am having some reservations about it -- just hoping that I didn't make a mistake in purchasing this latest model. Would I recommend this model? At the moment I am not sure.
Written by a customer while visiting keurig.com
Customer Rating
2
It works for now
on December 16, 2020
Posted by: kyuuu
I got this as repalcment to after "3rd" elite brewer start empting the reservoir tank of water at random upon it turning on. that is 3 of them. instead of replacing it with same model they sent me this model for free.
Got this after the elite brewer was replaced 3 times due to it emoting the reservoir upon turning on at random, that 3 of them that all did.
Got this after the elite brewer was replaced 3 times due to it emoting the reservoir upon turning on at random, that 3 of them that all did.
This model is incredible slow brewing but it works, dont like that it has auto off after 5 minutes, cause of elite brewer and it lets empty the reservoir upon turn on issue. I full expect this brewer to have some issue if not the same as one it replaced. as I have never had keurig that WASNT replace 2-3 times.
Stars are simply cause I Think quality is terrible, and fact they never ask for brewer back when replacing things, make me wonder that they KNOW quality is terrible which why they dont ask for them back
Response from keurig.comBy Keurig, Consumer Care, December 18, 2020
Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com