I received this coffee pot as a warranty replacement for on that lasted less than a year. Hoping to repair it, I watched a video on you tube by a man hoping to repair one that was about a year old. He decided it was not designed to be repaired, so I gave up too. I hope my replacement lasts more than a year. My previous Kuerig lasted several years and was still working when it was donated to St. Vincent DePaul.
My Keurig decided to become defective. I called the company and was pleased with the associate and steps taken to test and decision to replace the defective Keurig. Very pleased with all
I recently had a problem with descaling my K-Supreme Keurig machine. It quit working during the process. Keurig was quick to send a brand new replacement unit out. Easy process and quick delivery. Great Customer Service!
I love my Keurig K-Supreme Plus but after just a couple months it stopped working. Keurig Customer Service was awesome and responded to my warranty request immediately and within 5 days, I had a replacement. Thank you Keurig!
This was a replacement. I've had two Keurigs previously, including this model. All made great coffee. This one is extremely strong and bitter tasting, even at the lowest strength setting. It's not the coffee itself as it's the same brand as always and even came from the same box I brewed with my old Keurig.
I received the K Supreme Plus today with the K Cup Filter and 4 different types of coffee. Everything arrived in good shape. I'm sipping on some pumpkin spice as I type this review. The machine and features seems well laid out, although I'm at a loss in trying to understand why the water reservoir is askew. One of my favorite aspect with this machine is the large removable tank that has a large handle. The tank reservoir is still narrow enough so I can use the filtered water in the fridge which is a big plus for me. The multi flow system seems to work very well with the K Cup Pods. I primarily grind my own beans and I look forward to using the "My K Cup Filter" and I'm hoping the multi flow system will be equally as good as it is with the K Cup Pods. The Brew strength selection is awesome, and works very well. The stainless steal exterior goes well with out kitchen appliances. I know that I just got this coffee maker and it is new, so I would expect it to work fine. I also am looking for reliability. Customer service is also important as well. So I plan to make another review in the future to confirm whether or not any issues that may have popped up and if so, how Keurig deals with me. Thanks for reading my review and God Bless.