I've had this machine about 10 day, and from day 1... this has been the best Keurig I've owned. The multiple settings allow you to curate your perfect cup of coffee. I enjoy a strong cup of coffee, and went straight for the strongest setting... TOO STRONG!! The multi-stream technology makes such a difference. The temperature settings are wonderful, and the size selections are terrific. This is the 4th Keurig I've owned, 3rd for my home, and it's the best by far.
My Keurig stopped working one morning and I was dreading adding something else to my to do list! I decided I better not wait call and get the ball rolling. It only took a few minutes on the phone to trouble shoot and the instructions were simple. It took less than a week and I received my new Keurig. Customer service was AMAZING!!! Thank you.
I had purchased this 11 month ago...Then one morning while cleaning it...it wouldn't come on!! Called Kurig! And after submitting few photos,I received a replacement!! Free... Love my k-supreme,especially the 5 holes!! Customer service was Amazing!!!
A great update from our 2.0 maker, you can customize your selection by temp, strength and size with just one push. Ready to brew with just a push of a button. Very pleased with new purchase.
This is my second version of this model because the first one broke when I was trying to descale it. The main light says, DESCALE. OK...how? My very specific models requires ... Well I guess I did it wrong and it fried the device. They gave me a new one but dang, why do I need to keep replacing the filer or run a descale or buy their solution or....