Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Marge0419
Verified Purchase:Yes
Have had this coffee maker for a few weeks but I wish it could keep the water hotter.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Arvid
Verified Purchase:Yes
My coffee maker broke during the descale process and stopped working and Keurig replaced it . very satisfied
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Bad Smell
on December 6, 2022
Posted by: JunebugJohnson
I've had mine for over a year and love it HOWEVER it just started smelling of burning plastic. I have tried everything from changing the charcoal filter, descaling, cleaning all components in vinegar, etc.
Written by a customer while visiting keurig.com
Posted by: KrissyLinn85
Verified Purchase:Yes
This is a warranty replacement. The first one did not last a full year, but I contacted Keurig customer service and they sent me out a replacement within the week. Great customer service. I’m hoping there’s no one last longer than the last one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Booners
Verified Purchase:Yes
Really like the product, however, there was an issue with it not working after descaling. The warranty process to replace it was extremely easy and fast. So far really satisfied!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rick 0627
Verified Purchase:Yes
Bought my kurig in june and it failed in November. I called the warranty number and they were some of the nicest people I've dealt with in years. It was replaced in a week. Thank you for great service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Have had two
on December 4, 2022
Posted by: Colt92
First one just would struggle to poor a cup second one stopped working entirely. Quality control checks are non existent with this company
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 8, 2022
We are sorry to hear about the issues you have faced with your K-Supreme Plus coffee makers. We really wouldn't expect this from one of our products. Please call our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Captain Rob
Verified Purchase:Yes
This is the best single serve machine I’ve ever owned. I had at least 4 other top brand machines and this is far superior.
I would recommend this to a friend!
Written by a customer while visiting keurig.com