Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Lisa S from GA
Verified Purchase:Yes
I love this maker. It holds more water than my previous model and the handle on the reservoir makes filling so much easier, brew time is quick, temp is just where I want it and I especially love that it takes up less space on my counter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vicki Virginia
Verified Purchase:Yes
My 8 month old machine fried itself during a descale process. Frantic that my coffee would not be available I called customer service, explained what had happened and they immediately sent a perfect replacement to me; hassle free. It was still under warranty but they were gracious when other companies are not.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Edimig
Verified Purchase:Yes
I love the convenience and the way the machine operates. Unfortunately, it hardly lasts beyond warranty time.
Response from keurig.comBy Keurig, Consumer Care, December 29, 2022
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team at 866-901-2739. Our representatives will be happy to help them resolve it!
Written by a customer while visiting keurig.com
Posted by: Corgi
Verified Purchase:Yes
My original keurig supreme plus broke and it was slightly out of warranty. Keurig went above and beyond to sent me a free replacement. Great service! Very happy with their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ssho
Verified Purchase:Yes
I had problems with my Keurig Supreme within the year of purchase and they replaced it with a new one. Thank you Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jmz285
Verified Purchase:Yes
The person on the phone was helpful and I got a new coffee maker that has been working really fine!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pcat
Verified Purchase:Yes
I called with an issue and after a few questions and checks they said they were replacing my brewer and I received the new one in 3 days. Very happy!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pink glitter
Verified Purchase:Yes
I bought this three weeks ago and I love the temperature and strength settings. This Keurig makes the coffee nice and hot. Much better than the first three Keurig's I owned. The reservoir is also on the back out of the way with a great handle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com