Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Etxcateyes
Verified Purchase:Yes
Great Keurig Brewer but has flaws that need to be corrected. This is a replacement and Keurig immediately replaces any brewer with problems.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: NTNJ
Verified Purchase:Yes
Best features: coffee strength and temp settings, range of cup sizes and. If water reservoir w handle. Also makes coffee fast, auto shutoff. Just be sure to descale every few months and follow instructions exactly!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gingie coffee girl
Verified Purchase:Yes
This machine was a replacement from mine that broke after four months. I was quite pleased. Keurig company would be so kind as to replace it without any issues they sent me out a new one really quick so far it is working and we hope to report it will continue to work a long time. I gave it an average rating because it had to be replaced. It just stopped working after a steam storm. I’ve always enjoyed this brand of coffee makers, and I hope this souped up model will be just as good.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Perplexed again
Verified Purchase:Yes
Had my 1st one for 5 yrs. Happy.
Next one went kaput after 4 months.
Bought another. Wouldn't properly complete the descaling process. We'll see with this one.
Next one went kaput after 4 months.
Bought another. Wouldn't properly complete the descaling process. We'll see with this one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Cwolf35
Verified Purchase:Yes
Was very brief at replacing our Keurig coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Replaced under warranty.New one will be going back
on December 23, 2022
Posted by: John De
Verified Purchase:Yes
First one intermittently would not work. Just turned off. Needed to open/shut sometimes multiple times to get it to work. Now the new one (less than 1 month), the lights for the presets no longer light up. This one will be going back after the holidays.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mar75
Verified Purchase:Yes
The customer service we received regarding our replacement Keurig K-Supreme was outstanding! Your return policy and your agents were excellent!
Thank you again for your exceptional service!
Thank you again for your exceptional service!
Sincerely.
Marilyn Davis
Marilyn Davis
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
WORST KEURIG!!!! DO NOT PURCHASE THIS MODEL
on December 23, 2022
Posted by: cyocam68
This was the 6th machine I've purchased over the last 15 years, and it is absolutely horrible! I have "descaled" this machine 4 times and yet the descale continues to blink. I've even tried internet tricks to make it turn off "descale" and yet it won't go away...and now today it just stopped brewing!!!!!!!!!!!
The machine has been the slowest brewing machine I've ever had and now not even a year old and it's completely useless!!!!!!!!!
DO NOT PURCHASE THIS MACHINE
The machine has been the slowest brewing machine I've ever had and now not even a year old and it's completely useless!!!!!!!!!
DO NOT PURCHASE THIS MACHINE
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 28, 2022
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com