Warranty Replacement, thank you Keurig. Had an issue with my other one, Keurig replaced my broken one for the exact one. We love our Keurig K-Supreme Plus
Good coffee maker. Heats up much quicker than the old Keurigs. The multi stream seems to make the coffee taste better and richer. The water tank is much better at refilling with the handle. The looks of the machine is very modern and looks good. The strength and temp control are good features. The presets make things simple Only bad thing i can say is the coffee kind of sprays out and splatters a lot. Kind of messy.
We've had several K-Supreme Plus coffee makers. The option choices are really great. I'd like to add the Keurig has been good to work with regarding their warranty.
This is the second replacement of this model that we have had. The same problem both times. The descaling process ruined both coffee makers. Neither would come on again after descaling. We won’t have another one if this one goes out.
My coffee maker was approximately six months old when I experienced a problem. I could not has asked for better service than Keurig provided. Within just four days I had a new coffee maker and all the tools necessary to return the old one. I am more devoted to my Keurig coffee maker now than ever and am a member of the Keurig fan club!
I manage my church's coffee ministry. We had 3 standard Kurig machines. When I went to descale one of them, it just completely quit working. So I thought maybe we needed a stronger one that held more water since it got so much use. That's when i got this supreme plus. It lasted a whopping 2 days before it stopped brewing. Now it just explodes the pod and water seeps out of seams where it isn't supposed to, creating a mess around the machine on the counter. I would not recommend it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 28, 2022
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!