Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Judy33
Verified Purchase:Yes
I’m a long time user of Keurig. They’ve had their ups and downs but ALWAYS come through with customer service. I was excited to see a new model and quickly ordered it. It is one of their Best. It’s quieter than their others. And overall a little faster. One thing I’ve learned, never buy from a big box store. Always buy direct. Always buy the coffee pods direct. Much cheaper and more pods per box(24) I most brands. I’ve used their auto delivery service for years. Buy 4 boxes and get free delivery. Easy to make changes. They notify you several days before shipping so you have time to make changes. Love their product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: tom256
Verified Purchase:Yes
Like the coffee maker, to bad they won't let me register for warranty.
Written by a customer while visiting keurig.com
Posted by: amc1
Verified Purchase:Yes
Very pleased with the "no hastle" replacement of the almost new unit that would not turn on. The first time I cleaned the K-Supreme it would not turn on when I finished the process. Called, explained what had happened and he immediately ordered a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I'm not in love with this brewer. It's very nice looking, and I love the pitcher. However, it is painfully slow. It's like, go do something and come back slow. It was this way right out of the box and still is this way.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 21, 2020
We appreciate your review and feedback on the new K-Supreme Plus coffee maker. Normal brewing time should start within 15-20 seconds of pressing brew button and it may take up to 3 minutes to complete depending on the size and strength selected. Hope this is helpful!
Written by a customer while visiting keurig.com
Posted by: Pattieh1315
Verified Purchase:Yes
I purchased this about a month ago and love it! Brews fast and hot!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Every cup of tea smells and taste like machine oil
on October 23, 2020
Posted by: Anonymous
I just bought this machine 2 days ago, I've done the cleaning cycle and ran an entire carafe of water through the system. I've 3 different k-cups and it all smells and taste like machine oil.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
Hi Bonnie, that definitely doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Instructions are TERRIBLE on use or Not having to use the filter inside water reservoir.clarify this ASAP!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
We appreciate your feedback. The water filter is is an optional accessory and not required in order to use the coffee maker. We hope this is helpful!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
We bought this coffee maker and the power went out on it in a couple weeks. Keurig replaced it and we have had the replacement for one week. We will see if it lasts longer than the last one. In general I am happy with Keurig.
Written by a customer while visiting keurig.com