Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Florida Snowbird
Verified Purchase:Yes
We have had a Keurig at our home in Massachusetts for over ten years; it performs just as wonderfully as it did when we first bought it. Therefore, we bought a Keurig for our winter home in Florida and love the many new features.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: krlyman
Verified Purchase:Yes
I killed my earlier K-Supreme by accident. But I thought I may as well step up to the Plus model. I wish I could say it is a big improvement, but it's not. The water bin is bigger which is nice, but it's a little awkward to place onto the machine as it kind of has to fit around a corner. The older one was much easier.
The machine is somewhat louder but not unusual for a Keurig. I'm not impressed with the memory buttons as they seem to override the middle settings now. I would prefer the middle settings to be the default allowing the size of the drink to be chosen each time. It is nice when you can choose the memory setting and the size is chosen for you as well but the temp and strength settings don't seem to be consistent. Another problem is the settings display is very difficult to see as it is dim and flat, not angled towards the viewer.
Oh well, maybe you can figure it out.
I think the more they add with software design, the more difficult it is to work with. I should have stayed with a replacement for the original one I bought.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: DAH47
Verified Purchase:Yes
Had a problem with my coffee machine. Spoke with customer service and they sent an immediate replacement. A pleasure to deal with a company that not only makes a great coffee machine but provides outstanding customer care!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KaranD
Verified Purchase:Yes
I have several Keurig’s, I have one in the kitchen and one in the master bathroom. I don’t have to get up and go to the kitchen to get my coffee in the morning. It is great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: WileyWRX
Verified Purchase:Yes
Love this coffee maker. Water is easy to refill. Has 3 custom coffee settings. I use the extra strong, extra hot and 10 oz. It also has 5 feeders into the K-Cup to efficiently utilize the coffee. Completely satisfied!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Grumpa
Verified Purchase:Yes
We bought a Keurig for our second home. We only used it for 4 months, left for the summer, and on our return this winter it no longer worked. Even though it was 11 months old, and we did not have access to our receipt, Keurig offered a simple few steps to follow and had a brand new unit at our doorstep in a couple of days. No hassle customer service like this is uncommon today. Thank you Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rayjay79
Verified Purchase:Yes
Our Keurig coffee maker stopped working and they sent us a replacement immediately after providing verification information of our purchase. We are customers for life! Thank you, Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: FireUpChips
Verified Purchase:Yes
I bought this just under a year ago and it suddenly stopped working. One easy call to Keurig got the replacement process started. Unfortunately, that process grew frustrating when it required multiple emails to submit the required paperwork. I kept getting back generic form letters that did not specify exactly what was wrong with my documentation. I finally got a personal email that clarified that one of the pictures was difficult to read and needed to be retaken. A couple days after resolving that, the replacement arrived, fully covered under the warranty. I really like this brewer and only took off a star based upon the customer service hassle. I ended up on an involuntary break from coffee for a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com