Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Rich 26
Verified Purchase:Yes
I liked the single Keurig coffee maker aI bought three years ago but decided to go with the Supreme . Realy nice with the attached water tank and temp , serving size , and strength options .
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 1, 2020
We just love hearing this! Thank you for taking the time to leave us your review! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
3
Can't brew my own coffee
on October 11, 2020
Posted by: Tree Dave
I like the new machine a lot but I kept looking for the capability to brew all of the organic coffee I have in bags since my old Keurig was able to do that. I'm completely upset because I have all this coffee and now I have no way to brew it at least in the old machine there was a plastic insert that had a filter in it and you could fill it with your own coffee and brew it
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 13, 2020
Thanks for your review. The K-Supreme Plus coffee maker is compatible with the new My K-Cup Universal Reusable Coffee Filter with our MultiStream Technology. We hope this helps!
Written by a customer while visiting keurig.com
Posted by: Judy33
Verified Purchase:Yes
I’m a long time user of Keurig. They’ve had their ups and downs but ALWAYS come through with customer service. I was excited to see a new model and quickly ordered it. It is one of their Best. It’s quieter than their others. And overall a little faster. One thing I’ve learned, never buy from a big box store. Always buy direct. Always buy the coffee pods direct. Much cheaper and more pods per box(24) I most brands. I’ve used their auto delivery service for years. Buy 4 boxes and get free delivery. Easy to make changes. They notify you several days before shipping so you have time to make changes. Love their product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: tom256
Verified Purchase:Yes
Like the coffee maker, to bad they won't let me register for warranty.
Written by a customer while visiting keurig.com
Posted by: amc1
Verified Purchase:Yes
Very pleased with the "no hastle" replacement of the almost new unit that would not turn on. The first time I cleaned the K-Supreme it would not turn on when I finished the process. Called, explained what had happened and he immediately ordered a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I'm not in love with this brewer. It's very nice looking, and I love the pitcher. However, it is painfully slow. It's like, go do something and come back slow. It was this way right out of the box and still is this way.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 21, 2020
We appreciate your review and feedback on the new K-Supreme Plus coffee maker. Normal brewing time should start within 15-20 seconds of pressing brew button and it may take up to 3 minutes to complete depending on the size and strength selected. Hope this is helpful!
Written by a customer while visiting keurig.com
Posted by: Pattieh1315
Verified Purchase:Yes
I purchased this about a month ago and love it! Brews fast and hot!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Every cup of tea smells and taste like machine oil
on October 23, 2020
Posted by: Anonymous
I just bought this machine 2 days ago, I've done the cleaning cycle and ran an entire carafe of water through the system. I've 3 different k-cups and it all smells and taste like machine oil.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
Hi Bonnie, that definitely doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you!
Written by a customer while visiting keurig.com