We love our Keruig but have had a bad run of the same model. Makes great, speedy coffee. Everytime it's time to "descale" and we do the descale procedure, the Keruig stops working. Mystery.
I originally bought this in December of 2020, my first one lasted 6 months before it stopped dispensing the correct amount of water. Since then I have received 5 replacement machines all under warranty. If they weren’t under warranty I would definitely NOT buy another of this model. We bought this model because it takes up less space than our old one. Never had problems with my other models. My original is still being used by my husband in his office. Very disappointed in this one.
I purchased the Stainless Steel K- Supreme .. unfortunately it quit. I called the company, explained the issue and was I pleasantly surprised. They shipped me a replacement so quick and man was that a life saver. It is the only coffeemaker we use. A perfect cup of coffee for us every time. I am extremely pleased with the service and the modern looking coffeemaker. Thank you!
We’ve had several different Keurig machines in the past, the machine just quit on morning on us, so we contacted Keurig. We explain the situation about our machine, and they were very easy to deal with as far as sending us a replacement machine along with the shipping to send the old machine back to them. The replacement came last week sometime and we’re back in action with good taste in coffee. Thanks Keurig.
This Keurig makes a great cup of coffee. The best features include, a memory for multiple users for strength and temperature. Of course, the memory also includes the size of the brew.