Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2
Sick of the ridiculous amount of confusing models
on February 15, 2023
Posted by: Vin1
Got this wanting the better features like ice mode AND the reservoir that can moved to the back or side, for some dumb reason this one does not move like the other supreme models... so now I have to send it back, definitely adding other brands into my search now, really disappointed
Love Keurig but had to buy new unit due to the safety feature of pushing brew w/o having water unit set properly which triggers a reset that is no available. Took unit apart once to reset but not able to do a second time. Keurig should make it possible to reset when this happens as it would make this newer newer outstanding!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 29, 2024
We are very glad you are enjoying your K-Supreme Plus coffee maker and are sorry to hear of your previous experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.