Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Mom24
Verified Purchase:Yes
I got this replaced after it failed when I was descalling
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: suzanne 2
Verified Purchase:Yes
had for a little less than a year...when it stopped.. i just called customer service and they were very quick to resolve my problem...not too many companies even give a "hoot" so guess what brand I will continue to purchase and will also recommend to others...thank you again..suzanne
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BobAl
Verified Purchase:Yes
I was very happy that Keurig replaced my coffee machine when we had a problem which couldn't be resolved. Their support staff was very helpful and made sure that all documentation was in order.
Thanks again for being a great coffee maker with outstanding service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: FourPitas
Verified Purchase:Yes
Love this when it works - However I am on my third one - replacement from Keurig company is great and easy to work with, just wish the unit would not keep stop working. Just received my second replacement and already get a slight smell of the motor burning so hopefully it doesn't quit altogether like the others.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Dennis j
Verified Purchase:Yes
Excellent customer service! Definitely recommend!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CMJ1970
Verified Purchase:Yes
I had the best experience with the Customer Service with Keurig. They fixed the issue I had with my Keurig, and sent a full replacement. I was very impressed with the prompt response of correcting the issue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Davidknow
Verified Purchase:Yes
The people were great to deal with in handling my warranty claim. They were fast and helpful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
This model needs a recall
on January 22, 2023
Posted by: Marti Ashcraff
This model needs a recall. It stopped working on me way too early. I loved the looks of this Keurig. I’m so disappointed. I usually love Keurig products. This one was smoking from the top then shut down.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com