Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Keurig Understands
Verified Purchase:Yes
I had my K-Supreme Plus Single Serve Coffee Maker for almost a year when it malfunctioned. I called on a Saturday morning at 7:45 a.m. and spoke with customer service. She guided me through steps to address the issues to no avail. She checked the serial number that had an expired warranty but they replaced the coffee maker anyway because I had the receipt and provided what they needed. I emailed a copy of the receipt and photos on a Monday and had a new coffee pot before the end of the week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Five pins make a different coffee and I appreciate
on January 26, 2023
Posted by: Anonymous
Verified Purchase:Yes
I got my coffee maker a year ago Christmas and they took care of me and I appreciate it very much
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Myboops
Verified Purchase:Yes
Not thrilled that it broke so quickly but was very impressed that it was replaced with not to much hassle. It is such a pleasure to get a nice cup of coffee without it splashing all over again. I will continue to keep buying kuerig as long as their customer service continues to stand behind their products. Thanks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Candie
Verified Purchase:Yes
The whole family loves it and I’m glad I purchased it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Enjoy coffee after straining it!
on January 26, 2023
Posted by: Elezli
I had a Keurig for 10 yrs ,no issues! It finally gave way and started leaking water. I bought one months ago and immediately had issues,called Keurig and after taking a video,etc they replaced it. This is the 5th time using it and it ruins my pods.Piece of junk,don’t even know if I want to try for ’third times a charm’ ?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mtmctm
Verified Purchase:Yes
I’ve had this two weeks and used the vinegar trick and descaled and nothing works. Every cup tastes like plastic
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 27, 2023
We are very sorry to hear that this has been your experience. We value your time and would like to look into the concerns with your K-Supreme Plus coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: DWhitt
Verified Purchase:Yes
Keurig just keeps getting better and better. This one even makes an AWESOME cup of ice coffee. Great hot coffee in the morning and ice coffee treats throughout the day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great service, and stands behind their warranty!
on January 25, 2023
Posted by: Master K
Verified Purchase:Yes
I purchase a K-supreme 6 months ago, it failed on me and Keurig warranty sent me another one to replace it. Great company. I purchased a second smaller one for my camper because of their warranty. Thank you Kerig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com