I bought mine about 4 months ago and then something went wrong with that one so I did a warranty claim. It went very well and I got my new one in January. It was very quick and easy to get taken care of. I love my K-Supreme Plus
Was sick when my pretty new KCup Supreme would not turn on… but the customer service people made it quick work to send me a new one. Had it within 6 days and am grateful! Thank you.
Our old machine was acting up, so we took the plunge and upgraded. So glad we did. The coffee DOES taste better, and it takes up less counter space. Easier to fill too. Love it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 9, 2023
We are thrilled to hear that you are loving your K-Supreme Plus coffee maker! Happy Brewing!
This is the 3rd brewer I've had in 1.5 years. Very poor quality. After descaling with the Keurig solution following the instructions on the paperwork from Keurig, the power goes off and becomes useless. I've had to replace it 3 times!!! I don't know if the heating element burns out or if the power buttons burn out. At least Keurig honors their warranty to replace it.