Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Lolie
Verified Purchase:Yes
This is our fourth one we have had over the years, and can attest to the fact that this line of coffee makers has improved drastically since the first one we purchased. We used the last one at least once daily for over two years, then it went out but we didn’t hesitate to replace it with another one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim o
Verified Purchase:Yes
Stopped working after 2 weeks......................
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 15, 2023
We're sorry to hear that you have experienced problems with your K-Supreme Plus coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: blockw58
Verified Purchase:Yes
Have used this coffee maker just one week. Turned it on this morning and instantly smelled smoldering hot wires and it stopped working. We bought this one as an identical replacement for our last one that did the exact same thing only it at least lasted about 3years.
I hope Keurig replaces this unit immediately. Out of coffee!
I hope Keurig replaces this unit immediately. Out of coffee!
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Customer Rating
5
The Best Version Yet!
on August 24, 2020
Posted by: JGWilson56
I bought this brewer a few weeks ago and just love it! It works so well with all kinds of k-cups. No more issues with the water backing up and not forcing through the cup as they added more prongs that puncture the k-cups. It has a nice small profile so fits on your counter (I have limited counter space) and is sleek and modern. I am very, very happy with this brewer!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 26, 2020
We're glad you're enjoying your K-Supreme Plus! Thank you for your review and feedback.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent machine! Sleek, contemporary design. Quiet machine. FIVE holes gives you lots of flavor and a bold delicious taste. Your coffee both smells and TASTE like ground coffee. What's not to love? Buy this machine! No regrets! Keurig NAILED this one!,
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 1, 2020
We are happy to hear you are enjoying our new MultiStream technology. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5
Yowza!
on October 9, 2020
Posted by: DJDJ
This brewer not only has the larger reservoir but brews a great cup of coffee. It starts within seconds after choosing your desired option! It punches 5 holes on top for a fuller flavor. I found my usual cups size selection it was a bit strong so went up a couple of ounces!
Perfect.
One reviewer states you are stuck with a selection choice. Not true. Those little buttons are if you’d like to set a memory to the exact size, strength and temp every time.
Like seat preference memory in your car.
Perfect.
One reviewer states you are stuck with a selection choice. Not true. Those little buttons are if you’d like to set a memory to the exact size, strength and temp every time.
Like seat preference memory in your car.
I would have still enjoyed a light in the reservoir. Always felt it was a added classy touch and a nice glow early morning. I do miss that!! Also, a silver satin finish (like the Keurig Elite) would be nice since most kitchens don’t have bright shiny appliances.
Drink up!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 9, 2020
We love hearing this! Thank you for your review and feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
luke warm coffee
on October 23, 2020
Posted by: don1066
bouight this and took it back coffee was only luke warm and was cold by the time i got the cup to the table
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
Thank you for your review, Don. We understand your frustrations and are sorry to hear you returned your K-Supreme Plus coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on October 25, 2020
Posted by: Harley Mama
I recently purchased the new K Supreme Plus and I am very disappointed in its performance. It splatters around the inside of the cup, when using the extra strength button and is extremely slow. Also, the coffee is never good and hot, even with the extra hot button is used. I used the Keurig Vue for many years and was very pleased. I am seriously considering going back to it and giving the K Supreme away. I may have gotten a lemon because I have used Keurig for many years.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Supreme Plus coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com