Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
Excellent machine! Sleek, contemporary design. Quiet machine. FIVE holes gives you lots of flavor and a bold delicious taste. Your coffee both smells and TASTE like ground coffee. What's not to love? Buy this machine! No regrets! Keurig NAILED this one!,
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 1, 2020
We are happy to hear you are enjoying our new MultiStream technology. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5
Yowza!
on October 9, 2020
Posted by: DJDJ
This brewer not only has the larger reservoir but brews a great cup of coffee. It starts within seconds after choosing your desired option! It punches 5 holes on top for a fuller flavor. I found my usual cups size selection it was a bit strong so went up a couple of ounces!
Perfect.
One reviewer states you are stuck with a selection choice. Not true. Those little buttons are if you’d like to set a memory to the exact size, strength and temp every time.
Like seat preference memory in your car.
Perfect.
One reviewer states you are stuck with a selection choice. Not true. Those little buttons are if you’d like to set a memory to the exact size, strength and temp every time.
Like seat preference memory in your car.
I would have still enjoyed a light in the reservoir. Always felt it was a added classy touch and a nice glow early morning. I do miss that!! Also, a silver satin finish (like the Keurig Elite) would be nice since most kitchens don’t have bright shiny appliances.
Drink up!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 9, 2020
We love hearing this! Thank you for your review and feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
luke warm coffee
on October 23, 2020
Posted by: don1066
bouight this and took it back coffee was only luke warm and was cold by the time i got the cup to the table
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
Thank you for your review, Don. We understand your frustrations and are sorry to hear you returned your K-Supreme Plus coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on October 25, 2020
Posted by: Harley Mama
I recently purchased the new K Supreme Plus and I am very disappointed in its performance. It splatters around the inside of the cup, when using the extra strength button and is extremely slow. Also, the coffee is never good and hot, even with the extra hot button is used. I used the Keurig Vue for many years and was very pleased. I am seriously considering going back to it and giving the K Supreme away. I may have gotten a lemon because I have used Keurig for many years.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Supreme Plus coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: ITSME
Verified Purchase:Yes
Excellent product. Keurig does it again.
Makes coffee just the way you might like it
Best part is it's HOT. Only drawback FOR ME was that the reservoir, in my opinion, could have been larger. But I'd buy it again if I needed to. So should you. Enjoy.
Makes coffee just the way you might like it
Best part is it's HOT. Only drawback FOR ME was that the reservoir, in my opinion, could have been larger. But I'd buy it again if I needed to. So should you. Enjoy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Great until descale won’t shut off.
on January 28, 2021
Posted by: Frustrated in Chicago
Loved this one for 2 months, then the descale light came on. I followed the instructions online and video twice. The descale light will not go off. This is beyond annoying!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 31, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Planetlady
Verified Purchase:Yes
I replaced a (maybe 10) year old Keurig 2.0 coffeemaker, which was well used and well loved. This new coffeemaker is perfect. It has some new functions that are quite improved: there are more cup size, brew strength, and heat settings, which I love. The water reservoir’s handle and lid are much better. The appearance is more streamlined and attractive. I like the stainless steel. It seems to heat more quickly than my old one. I am really enjoying it!
Written by a customer while visiting keurig.com
Customer Rating
1
none
on March 12, 2021
Posted by: gma7
Only had it less than a month and it had to be descaled, doesn't fill to the desired amount, coffee gets cold quick. Don't feel the water is hot enough even with pushing the temperature button up. Expensive pot. Worse Keurig I have ever bought. Will not be purchasing another one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 19, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Written by a customer while visiting keurig.com