Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: JEDD
Verified Purchase:Yes
Customer service was great. They explained the procedure to me for getting a replacement. I followed the instructions and within days I was brewing coffee with my new KSupreme . Thank you for great service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jimbo66
Verified Purchase:Yes
I have been using this coffee maker for about ten months when the top buttons stopped
working. I called the manufacturer and had to take pictures, find receipt, get serial number and talk to customer service to verify the unit was defective. They did send me a new coffee maker replacement quickly.
working. I called the manufacturer and had to take pictures, find receipt, get serial number and talk to customer service to verify the unit was defective. They did send me a new coffee maker replacement quickly.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Drema
Verified Purchase:Yes
This was a warranty replacement, I've had another model several times. This time they changed it to another model and I'm tickled with it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Not applied
Verified Purchase:Yes
I enjoyed only 4month and end up replaced by 2 different times voice out for help due to wrong information given by staff but listend my side story step by step explained. I am happy that I got replaced. I hope that I could enjoyed long this time without replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect Keurig!
on February 26, 2023
Posted by: casterp
I have had several Keurig Coffeemakers over the years. They were all good but not great. The K-Supreme Plus has it all. I love the memory settings, as my hubby drinks tea and cocoa with different settings than my coffee. I love the large water reservoir. I love the choice of heat (I like my coffee HOT) and strength (strong please) settings. I love the handle on the water reservoir. I love that it opens all the way up to wipe around the puncture tips. I love the Brew ID, and I love how sleek and attractive it is. Perfect!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 27, 2023
We're so glad to hear that you are enjoying all the features of your K-Supreme Plus coffee maker. Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: Keurig single cup
Verified Purchase:Yes
The customer service representative was outstanding in helping me with a replacement for my “LOVED” Keurig coffee maker. The representative was very knowledgeable and courteous. I could not be happier.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CBbbb
Verified Purchase:Yes
I love my Keurig and I especially love this model. Love the temperature adjustment as well as the strength!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Giga
Verified Purchase:Yes
We purchased a lemon. Keurig customer service was top notched. We have had Keurigs since 2010 and never had a problem with them. We purchased a new on in Sept and it is the 5 jet machine, it never put out like the old one did and eventually died. I called them confirmed my purchased with Customer service and they sent me a new one. Turn around time was total 4 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com