Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Terrible :/
on October 21, 2020
Posted by: Celahve
The design is awful. I don't know about anyone else but my cabinets hang over my counter tops, I can't put this thing against the wall because now I can't see the controls that have now been placed directly on top of the device. I have to pull it away from the wall (spilling water everywhere), make 20 selections to get where I need to get to. Never even made the coffee, I set it up and then returned it instantly. The K575 was awesome, slanted front display, digital face, sleek water resevoir that contoured to the machine instead of sticking out the side like a sore thumb. I'm not sure why they discontinued that model but now that mine is broken I will have to move on to another machine elsewhere. Keurig went downhill in the design department for sure.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 22, 2020
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned your K-Supreme Plus coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
5
Best coffee maker
on September 20, 2021
Posted by: Kath71
I love this coffee maker makes a more bolder coffee flavor
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Almost started a fire
on October 22, 2020
Posted by: MsDebbie
This was my first Kuerig machine and while initially, I was impressed - it has now left me with a very bad impression. After owning for less than 2 months and used gently (only one cup a day), I turned it on to brew and to my horror it began to smoke instead! I unplugged immediately and tried to troubleshoot. It is obvious that something internal is defective, as the coffee maker now has power at all after this incident. Numerous attempts have been made to contact Kuerig. I must now assume that they do not stand behind their warranty. Never again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
Hi Debbie, thank you for your review on your K-Supreme Plus coffee maker. We take this feedback very seriously and someone from our team will be reaching out to you.
Written by a customer while visiting keurig.com
Customer Rating
1
Don’t buy!
on March 27, 2021
Posted by: Juliesky
Waste of money. Tastes terrible regardless of what pod we use and takes over 3 mins for a single cup. We have loved Keurig for a decade but this is a piece of garbage and now I’m stuck in their stupid auto ship pod program! Help! Switching to Nespresso.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 30, 2021
The K-Supreme coffee maker does not require time to pre-heat. It will start brewing within 15-20 seconds of pressing brew button and normal brewing time is up to 3 minutes depending on the size and if Strong brew was selected. We hope this is helpful!
Written by a customer while visiting keurig.com
Posted by: NICK AND NORMA
Verified Purchase:Yes
WE PURCHASED THIS COFFEE MAKER AS OUR THIRD KERIG WE PURCHASED. WE HAD OUR FIRST ONE FOR ABOUT 15 YEARS, THEN WE PURCHASED OURNSECOND ONE THAT PRETTY MUCH MATCHER THE FIRST BECAUSE THE FIRST ONE SEEMED TO BE GETTING TIRED. NOW THE THIRD, THE ONE WE JUST PURCHASED IS SOOOOOOOOO MUCH MORE REFINED, ON DEMAND HUT WATER SYSTEM, EXTRA LARGE WATER RESEVOIR, AND MULLTISTREAM BREWING MAKES THIS THE BEST COFFEE MAKER YET. OUR BEST TO YOUR ENGINEERS, THEY OUT DID THEMSELVES..
I GUESS YOU COULD SAY WE LIKE IT.
I GUESS YOU COULD SAY WE LIKE IT.
THANK YOU
NICK AND NORMA
NICK AND NORMA
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 21, 2023
We love, love, love hearing this! Thank you for being a part of the Keurig family!
Written by a customer while visiting keurig.com
Posted by: Peanut33
Verified Purchase:Yes
Love my K-Supreme Plus Single Serve Coffee Maker! It is easy supper fast way to have morning coffee and taste great too! Love that fact that I don't have to make a whole pot of coffee. I am the only one in the family that drinks coffee. I do not think that would matter anyway. The fact that you can make your cup of coffee a cup at a time and it is fast. It is so much better than having a pot of coffee sitting around getting old.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 6, 2025
We are very glad you are enjoying your K-Supreme Plus coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: KatchaW
Verified Purchase:Yes
We are very happy with this model. We were surprised how much warmer the coffee is after brewing. The larger reservoir means less fill ups. It brews faster. I love the temp and strength features. Specifically, I add cream to my cup before brewing. It is wonderful to increase the temp to account for the cold cream. Yum!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Waking up is Keurig in my cup
on October 13, 2020
Posted by: Jake From State Farm
I like my coffee like I like my women. Hot, dark & strong. The K-Supreme Plus delivers on all three.
I would recommend this to a friend!
Written by a customer while visiting keurig.com