Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Mike Vs keurig
Verified Purchase:Yes
Despite the fact that the machine needed replacement, and there was a language barrier when I called. We worked through it an I was making coffee in my new machine within a week. They did back up their product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chellelove77
Verified Purchase:Yes
My ex boyfriend bought this coffee maker for me and when it stopped working I was so saddened by it. Thankfully Kuerig stands behind their product and replaced it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tommy CT
Verified Purchase:Yes
2 days after my service call about a faulty machine I received its replacement. Can’t beat that
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chuckster2
Verified Purchase:Yes
Our first one did not quite work right. It happens sometimes. I called Keurig and we went thru the troubleshooting process & they decided to just replace it. The process was amazingly swift and simple. This one brews wonderful and we love the options! A richer flavor and we are very pleased with this machine as well as the customer service and support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KeithHudsie77
Verified Purchase:Yes
For some reason, my K-Supreme Plus would no longer turn on. I called Kuerig’s customer service department and received a couple of immediate surprises. The first is that instead of having to go through multiple prompts and time to get to the right person to discuss my problem, I was immediately directed to a compassionate customer service person immediately. The second surprise was that despite my coffee maker being out of warranty, they replaced my defective unit free of charge, and a new one showed up on my porch in less than a week. There are still compassionate companies out there that treat their customers with the respect and service they deserve, and Keurig is definitely one of them.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Very pleased with our new KEURIG Coffee machine!
on March 2, 2023
Posted by: Calfraz70
Verified Purchase:Yes
My wife and I had to have our original machine replaced due to a functional failure. We really enjoyed the ease of using the machine for, literally, our daily morning cup of delicious coffee. Our replacement has been performing equally as well. We were very impressed with the way Keurig personnel handled providing us so quickly with our new product. Thank you Keurig so much!
(One issue is the “strong plastic odor” that is not dissipating at all, even after dozens of times it was used. Whatever do we need to do to eliminate this awful smell? Please help. Thank you.
(One issue is the “strong plastic odor” that is not dissipating at all, even after dozens of times it was used. Whatever do we need to do to eliminate this awful smell? Please help. Thank you.
Written by a customer while visiting keurig.com
Posted by: dcshome
Verified Purchase:Yes
I love my K-Supreme Plus. However, after a month it would only make a couple of ounces of coffee. I called customer service and they were first rate. They sent me a new coffee maker right away and we are very happy with it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Koffee snob
Verified Purchase:Yes
Love Live Love it ! Sleek, space saver
User friendly
User friendly
I would recommend this to a friend!
Written by a customer while visiting keurig.com