Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Strike 3!
on May 11, 2022
Posted by: MYKeurigDud
Bought this model and LOVED it...for a few months. The Descale light came on (even though we only use filtered water and keep their filter fresh). Went through all the steps to clean/clear it but Descale never went away and not long after it died. Repeat this a second time and then a third time....we really wanted it to work. Each one died an early death (just the two of us using it once daily) and we kept trying until strike 3.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Terrible Machine - do not buy
on October 6, 2022
Posted by: RedRaider113
I bought this coffee maker about 1.5-2 years back. It has been an absolute terrible coffee maker. It went along for about a year and then started having issues. First, the buttons on the top of the coffee maker wouldn't always work. You would push 12 oz coffee and get 1 ounce or 2 and then it would just quit. You might have to retry it several times before it would finally make the correct amount. This was an intermittent problem until one day, it just quit brewing altogether. I went on YouTube and there was a fix for this issue. Took the entire machine apart and pressed a reset button inside the machine and it started brewing again. But another secondary brewing issue came up. I would put a kcup in and start the machine. It would poke holes in the k-cup, but coffee and coffee grounds would come out the top of the k-cup instead of draining through to the coffee cup. That would clearly ruin the k-cup requiring another attempt. I would also have to clean the entire coffee maker as grounds were everywhere inside of it. It might do this 5-6 times before it would start operating correctly again. It got to be such a complete hassle, that we finally replaced it with a K-Elite K90 model which I had previously and worked well for years. I would definitely not recommend this model of Kreig coffee makers.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 18, 2022
Thank you for your review and feedback. We are glad we were able to assist you and get you back to brewing. If you need any further assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect Keurig!
on February 26, 2023
Posted by: casterp
I have had several Keurig Coffeemakers over the years. They were all good but not great. The K-Supreme Plus has it all. I love the memory settings, as my hubby drinks tea and cocoa with different settings than my coffee. I love the large water reservoir. I love the choice of heat (I like my coffee HOT) and strength (strong please) settings. I love the handle on the water reservoir. I love that it opens all the way up to wipe around the puncture tips. I love the Brew ID, and I love how sleek and attractive it is. Perfect!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 27, 2023
We're so glad to hear that you are enjoying all the features of your K-Supreme Plus coffee maker. Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: Joe Daniello
Verified Purchase:Yes
While I was satisfied with the K-Mini, I was intrigued by the multi-stream process and decided to give it a try. Noticeable difference in the coffee. A 12-oz coffee in the K-Supreme Plus tastes as strong as a 10-oz coffee in the K-Mini. I used to prime my mug with hot water with the K-Mini, but I don't have to do that now that I have temperature control with the K-Supreme Plus. The reservoir is easy to handle (with the handle) and the stainless steel front looks sharp.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lolie
Verified Purchase:Yes
This is our fourth one we have had over the years, and can attest to the fact that this line of coffee makers has improved drastically since the first one we purchased. We used the last one at least once daily for over two years, then it went out but we didn’t hesitate to replace it with another one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim o
Verified Purchase:Yes
Stopped working after 2 weeks......................
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 15, 2023
We're sorry to hear that you have experienced problems with your K-Supreme Plus coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: blockw58
Verified Purchase:Yes
Have used this coffee maker just one week. Turned it on this morning and instantly smelled smoldering hot wires and it stopped working. We bought this one as an identical replacement for our last one that did the exact same thing only it at least lasted about 3years.
I hope Keurig replaces this unit immediately. Out of coffee!
I hope Keurig replaces this unit immediately. Out of coffee!
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Customer Rating
5
The Best Version Yet!
on August 24, 2020
Posted by: JGWilson56
I bought this brewer a few weeks ago and just love it! It works so well with all kinds of k-cups. No more issues with the water backing up and not forcing through the cup as they added more prongs that puncture the k-cups. It has a nice small profile so fits on your counter (I have limited counter space) and is sleek and modern. I am very, very happy with this brewer!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 26, 2020
We're glad you're enjoying your K-Supreme Plus! Thank you for your review and feedback.
Written by a customer while visiting keurig.com