Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
Coffee is not very hot and wont make more than 6 ounces when its in 12 oz setting. Notified warranty and never head back. Only owned for 10 days. Went back to using old coffee maker
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 5, 2021
Let's get you some help with this. Please call 866-901-2739, Customer Care will be more than happy to assist!
Written by a customer while visiting keurig.com
Posted by: LPYB
Verified Purchase:Yes
Really like it. Can tell a difference in coffee flavor - and really like ability to select temp and strength.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Coffee taste better!
on May 22, 2021
Posted by: Singing Grandmother
We love being able to pick our own strength for our coffee with just one button. The flavor is terrific!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed
on June 4, 2021
Posted by: Lazarus20
As an owner of three Keurig coffee makers I was looking forward to the new one, only to be very disappointed and dissatisfied I actually took a step backwards
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
On my fourth one since Christmas
on June 27, 2021
Posted by: Bigchpppa
Love the taste and the heat of this brewer however it stops working within two months. Sent three back so far now sending back the latest. I call they put me through th trouble shooting and make me send the unit back so the engineer can figure it out. I quess they haven’t So I will wait for them to mail me the next one
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 30, 2021
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review.
Written by a customer while visiting keurig.com
Posted by: Nana05
Verified Purchase:Yes
So happy with my new Coffee maker. My daughter has one also.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Makes very good coffee, easy to set up and use.
on July 7, 2021
Posted by: virgo63
I just made my first cup of Dark Magic coffee; came out great coffee; real strong which is perfect for when I add cream and sugar.Other times I'll use a medium roast. Only thing, I ordered in the gray and wish I'd spent a little more and got the stainless steel wrap which would have gone better with my brushed steel other appliancesr. The online info didn't point out that; i wish it had.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Splashes everywhere
on January 4, 2022
Posted by: PT27
I recently bought this because it was slim for the area on my counter but no matter what size mug I use the coffee splatters on the wall, the counter and the back of the machine. I would not recommend this machine
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com