Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Lilac coffee
Verified Purchase:Yes
Thank you fir shipping so quickly. I was happy with customer service. I was disappointed coffee maker only lasted a year. I purchased the descales and followed maintenance schedule. Hoping this machine lasts longer.
Written by a customer while visiting keurig.com
Customer Rating
1
Big Disappointment
on March 14, 2023
Posted by: MonieDH
In the past I've owned great Keurig coffee makers until I purchased this one. It stopped pumping the water several times, I have thoroughly cleaned the needles, calibrated it, and re-set it. This is my 3rd replacement and it is doing the same thing. I am very disappointed, and ready to throw it out of a window. Worst purchase ever!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 17, 2023
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: tony802
Verified Purchase:Yes
I purchased as a replacement for another Keurig. love the new Feachers
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 15, 2023
Thanks for the kind words. We're glad to hear about how much you are enjoying the new features of your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: Thor11
Verified Purchase:Yes
We enjoy this brewer because we can pick the strength for each cup.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Busdrivermom80
Verified Purchase:Yes
I bought this in December and in February it just stopped working. But the amazing support at keurig replaced it. I was so excited to have my coffee maker back! I drive school bus and coffee is super important. It wakes me up in the early morning and gives me my extra pep in the afternoon.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dunerdad
Verified Purchase:Yes
Bought this to replace the same model that failed after 2 years while descaling. We like this model but hopefully this one lasts more than 24 months
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kkkkkkk
Verified Purchase:Yes
I purchased my pot from a shopping channel. Since my original purchase you have had to replace my pot four times because it was defective. I am very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: jnt24
Verified Purchase:Yes
Great product. Like the features, and getting my morning cup in a hurry. I'm not one to hit the deck a runnin. I would like to see a way to reset, if it overheats from a one-time mistake.
I would recommend this to a friend!
Written by a customer while visiting keurig.com