Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Queen62
Verified Purchase:Yes
I love many of the features of this keurig. I have the ability to adjust the temp and strength of every cup i brew. I also like the large water reservoir and that there is no warm up time for the brewer.
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
We're so glad to hear you are using all the customizable features on your K-Supreme Plus coffee maker to craft your perfect cup of coffee. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Coffee angel
Verified Purchase:Yes
I manage my church's coffee ministry. We had 3 standard Kurig machines. When I went to descale one of them, it just completely quit working. So I thought maybe we needed a stronger one that held more water since it got so much use. That's when i got this supreme plus. It lasted a whopping 2 days before it stopped brewing. Now it just explodes the pod and water seeps out of seams where it isn't supposed to, creating a mess around the machine on the counter. I would not recommend it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 28, 2022
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Customer Rating
1
Dislike this model
on December 30, 2022
Posted by: JenniferM13
We have purchased this one about a year ago. Thought it was something we did wrong, but here i am descaling it again and its taking almost 2 hrs and it still says we need to descale. I even tried to manually reset it and it wont reset. As much as we love they way it brews i would NOT recommend this model, or do way more research. I miss my old one. It descaled in less then 30 to 40 minutes
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 3, 2023
Hello Jennifer and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Customer Rating
1
Engineered with recycled plastic
on January 2, 2023
Posted by: Phil2021
The heating element and updated plastic material causes the fresh water to become contaminated. Ran through several cups and the “polybiphenal” taste contamination persisted.
Returned product.
Returned product.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Regret Purchasing
on March 12, 2023
Posted by: Katttt
I bought this over a year ago after I remodeled my kitchen. New kitchen, new coffee maker. (I had the old chuncky one for years.) Well it is a mess! I use the cup for my own grinds. I follow the directions and fill it to the line, but yet I will still have coffee grinds in my coffee and its not strong. (I buy jet fuel coffee.)If you don't put the lid on just right it comes off and makes a mess. (I have to show people how to put the lid because they have made a mess.) But besides those things, the biggest problem I have is the splatter as my coffee is brewing. I don't care what size coffee cup I use, it still splatters and stains my new counter tops. So every once in a while I have to bleach them especially if I don't wipe the stains up right away. As you can see in the photo, I used a pretty tall cup on an 8 oz brew and it still splatters.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 15, 2023
Hi Kat, we're so sorry to hear you've been disappointed with your K-Supreme Plus coffee maker. Please reach out to our Consumer Care team at 866-901-2739, we will be happy to look into this for you.
Written by a customer while visiting keurig.com
Posted by: BestMemere
Verified Purchase:Yes
I bought this to replace an older one and love it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Boomer2
Verified Purchase:Yes
I recently purchased the Keurig K-Supreme Plus after many years with on older model. This coffeemaker is a huge step up. I love the sleek look and the Multi-stream technology. It makes the best cup of coffee if have ever drank.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 21, 2023
You just made our day! We love that you are enjoying the perfect cup of coffee with your K-Supreme Plus brewer.
Written by a customer while visiting keurig.com
Posted by: Nicksnouna
Verified Purchase:Yes
Really like this machine! Looks nice on the counter.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 26, 2024
We're glad you're enjoying your new K-Supreme Plus coffee maker and that you've found the perfect fit for your kitchen. Enjoy!
Written by a customer while visiting keurig.com