Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
I loved the user profile setting
on July 21, 2020
Posted by: Pau Madrid
I was one of the lucky ones to receive a Keurig K•Supreme Plus complimentary for testing purposes.
As soon as it arrived my son wanted to buy the Swiss Miss milk chocolate K Cups. As I was learning to use my Keurig, my son was right behind me learning.
My son reserved the user profile #3 for him. I have peace of mind that with a touch of a button he can have hot chocolate milk in seconds.
I could not find instructions on how to install the little filter, and the first 2 times we made coffee, it did not have the filter. After I noticed this, I placed the filter in it's place, it is very user friendly.
I used to heat water in the microwave for instant coffee every morning, but I heard microwaves are not very safe or healthy so I started heating my water on the stove every morning and since I would not put a timer, my water was boiling hot sometimes, so I had to be babysitting my water.
Now I lift the handle, place my K•cup, I place a big plastic cup and press on the 12oz, Strength to the max, but low temperature and after is done I divide it into 2 mugs. One for me and one for my husband.
I loved that you set it and you can go get ready for your day, go use the restroom, etc. Literally your coffee is ready in a couple seconds. I could not believe how hot it comes out in seconds.
Now that I know exactly how I like my coffee, I will set the user profile #1 for myself and use that setting tomorrow morning.
As soon as it arrived my son wanted to buy the Swiss Miss milk chocolate K Cups. As I was learning to use my Keurig, my son was right behind me learning.
My son reserved the user profile #3 for him. I have peace of mind that with a touch of a button he can have hot chocolate milk in seconds.
I could not find instructions on how to install the little filter, and the first 2 times we made coffee, it did not have the filter. After I noticed this, I placed the filter in it's place, it is very user friendly.
I used to heat water in the microwave for instant coffee every morning, but I heard microwaves are not very safe or healthy so I started heating my water on the stove every morning and since I would not put a timer, my water was boiling hot sometimes, so I had to be babysitting my water.
Now I lift the handle, place my K•cup, I place a big plastic cup and press on the 12oz, Strength to the max, but low temperature and after is done I divide it into 2 mugs. One for me and one for my husband.
I loved that you set it and you can go get ready for your day, go use the restroom, etc. Literally your coffee is ready in a couple seconds. I could not believe how hot it comes out in seconds.
Now that I know exactly how I like my coffee, I will set the user profile #1 for myself and use that setting tomorrow morning.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 23, 2020
We’re so glad to hear that you’re enjoying your K-Supreme Plus! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
I love my new coffee maker!
on July 21, 2020
Posted by: Ninaf
As a mom of 3, I feel like this coffee maker was made for me! My youngest is 18 months old, and needless to say it’s a rare day when I get to enjoy my coffee hot. With the temperature and strength adjustment features, this Keurig let’s me enjoy my morning coffee. It also heats up on the spot so it’s ready to go on a busy morning. It also looks great on my counter, they did a great job on the chic new packaging!
I received this product complimentary to test and this is my honest review.
I received this product complimentary to test and this is my honest review.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 27, 2020
Hi Nina, we are so happy to hear the new K-Supreme Plus is helping your busy mornings! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome
on July 22, 2020
Posted by: AngieHoward
I’m so excited and honored to be able to review this product. Best of all, I received it free to try out. I was in amazement when I received it in the mail. I love it, it’s got features that no other coffee maker has. For example, it has individual programmable settings for people in your household to set to there preferable liking. I live that. As well, you can make iced coffee. Beast coffee maker ever. Thanks you Influenster!! I will give my review thankfully.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 23, 2020
Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Supreme Plus!
Written by a customer while visiting keurig.com
Customer Rating
5
Great features, great coffee!
on July 22, 2020
Posted by: epadcock
I received my new K-Supreme coffee maker today and could hardly wait to brew a fresh cup. The unit itself is well made and has an elegant look about it with the stainless accents. The removable water dispenser is a nice feature, but what really sets this model apart is the temperature and strength settings as well as the 5 different cup size options. I have owned 3 other Keurig models in the past but eventually left for another brand that allowed me more control over the cup size and then few strength, so I am thrilled to have this option along with the convenience of the K-Cup for a single portion.
I received this product for free in exchange for my fair and honest review. I would absolutely recommend this coffee maker for anyone looking for the convenience factor of a single serving coffee maker without sacrificing the ability to control the temperature and brew strength for their perfect cup of coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 23, 2020
We just love hearing that you're enjoying your K-Supreme Plus! Thank you for taking the time to leave us your review.
Written by a customer while visiting keurig.com
Customer Rating
4
Sleek and Fancy
on July 24, 2020
Posted by: BelleoftheBall6
This is a very sleek, great looking machine. The chrome lol makes it fancy. I also love the compact design as it fits better on my counter. It brews a very flavorful cup of coffee with the strength and temp options to really customize it. I’m still getting used to all the buttons and how to set the personalized buttons. There are two cons that I have experienced: time and sizing. This machine does take a while to brew. I believe it has to do with the multi steam technology- which gives it the great flavor. So just be aware that you will have to give yourself a few extra minutes in the morning. The sizing of the machine is about a quarter of an inch too short to accommodate my 24oz Tervis mugs- which are the only mugs I use. My fix for this is just to brew in a different cup and pour it into my Tervis. Overall, I’m impressed with the machine and it’s variety of options. Note: I received this machine for free to give this honest review.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 27, 2020
Thank you for sharing your review of the K-Supreme Plus with us! We appreciate the feedback on the time it takes to brew and the height of the travel mug clearance.
Written by a customer while visiting keurig.com
Customer Rating
5
Amazing!
on August 5, 2020
Posted by: Treena
I've had several different Keurig machines since they came out but this one is my favorite! The multistream tech makes it so you don't feel like you're wasting a k-cup while also getting all the coffee and flavor in every cup. The strength settings make it easier to decide how awake you want to be while having three settings to remember people's preferences makes a busy morning easier. The only thing I didn't like was that the over ice for cold coffee still brewed to hot, the coffee would melt the ice immediately unless chilled in the fridge for 10 or so minutes.
*This product was received complimentary in exchange for my honest review.*
*This product was received complimentary in exchange for my honest review.*
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 10, 2020
We really appreciate hearing your feedback, Treena! Thank you for reviewing your new K-Supreme Plus coffee maker.
Written by a customer while visiting keurig.com
Customer Rating
4
Greta features but need paper filters.
on October 6, 2020
Posted by: Sandy5
Doesn’t seem very hot but I can’t seem to find what the 3 different temps are. Very disappointed that I cannot use paper filters. Love the reservoir design and the program settings .
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 9, 2020
The K Supreme Plus has three temperature settings determined by the cup size selected. The in cup temperature on the smallest brew size can start at 160 and go to 172 degrees on the largest cup size.
Written by a customer while visiting keurig.com
Customer Rating
4
Works great, however...
on October 14, 2020
Posted by: Minnesota Bob
This is my first Keurig coffee maker, but NOT my first "pod" type coffee maker. I especially like its small footprint, large water storage capacity, fast brewing and the ability to store "Favorite" brewing cycles. All-in-all, a great coffee maker.
However, I am disappointed that the "DESCALE" warning light illuminated after brewing only 5 cups of coffee, and there are no instructions on how to descale this unit or how to reset the "DESCALE" warning. There are no instructions, that I can find, for this machine on Keurig's website, and no owner's manual with the machine, only a "Quick Start Guide". And, to top it all off, Keurig has not responded to my email concerning this issue.
Bottom Line: Keurig K-Supreme Plus Single Serve Coffee Maker - 5 Stars.
Keurig Documentation - 1 Star.
Keurig Customer Support - 0 Stars as it is non-existent.
Keurig Documentation - 1 Star.
Keurig Customer Support - 0 Stars as it is non-existent.
I would recommend this to a friend!
Written by a customer while visiting keurig.com