Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Jf 21
Verified Purchase:Yes
I love it The coffee maker is quiet. It heats quickly when you turn in on. No long wait for the first cup. Flavor is great. And i like strong and hot. My favorite Keurig and i have had several earlier models. (I give the older ones to family members as i upgrade)
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 21, 2020
We’re so glad to hear that you’re enjoying your new K-Supreme Plus! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: PamelaT
Verified Purchase:Yes
I don't know where to start with this review. There are so many positive things about it. The appearance of the brewer itself is wonderful. So much different from the usual "clunky" ones. The coffee tastes great. So much more flavorful. I like the way the brewer only heats up when you are ready for a cup. The individualized settings are a plus. Just increasing the temperature by one setting lets me have a hot cup of coffee for a longer time. There are no downsides to this brewer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JLL63
Verified Purchase:Yes
I made a decision to replace my Keurig of 10 years and I am very happy with my decision ! I love the the flexibility of having control of the temperature and strength of my coffee and I can brew ice coffee !! Great job Keurig !!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Caleb
Verified Purchase:Yes
I received the brand new unit and never worked (followed instructions and owned Keurig for many years)
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 11, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Slim coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Customer Rating
5
Absolutely beautiful, Tech Fantastic
on March 14, 2021
Posted by: Babs270433
I performed my first descale this evening. The Keurig descaler bottle didn't give any directions; however, Keurig online how to page videos are excellent. I was able to find one for the above coffee maker. It guided me thru easily and now I have a clean ready to go again coffee maker. Coffee maker indicator showed I needed to descale. It knows when!! The process after viewing video was easy to follow and the coffee maker even showed you when it's finished. The technology on this coffee maker is par excellence. I'm enjoying every cup. No more having hubby to make and measure, with the k-pod accessory, I can easily fill the to a line in the access. and always have a perfect cup of coffee. BTW, no more nasty build up in that was in my regular Cuisinart High end coffee maker - 12 cup size. The tank on this coffee maker is crystal clear and if you use bottled water, I do, you don't need the filter either. Hats off to the engineers for a simple, but tech savvy coffee maker. I am truly grateful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Wow these are really lemons
on April 13, 2021
Posted by: Sunnysmom
Purchase this at Christmas. Seems I’ve been able to use it longer than most people. However it won’t put more than an eighth of an inch of coffee and a cup. And it blew up
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 20, 2021
Thank you for reviewing your K-Supreme Plus coffee maker. The behavior you're describing certainly does not sound normal. Has your K-Cup pod been removed and reinserted into the brewer? For best results, we recommend one time use with our K-Cup pods. Reusing or rotating the K-Cup pod after brewing can cause overflow and coffee grounds. If this is not the case, please call our Consumer Care team at 866-901-2739, we’d be happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Coffee maker is a piece of junk
on January 7, 2022
Posted by: NathanK
I’ve bought over a half dozen Keurig coffee makers and every single one of them has stopped working. Stay away from this brand
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 20, 2022
That's not what we would hope to hear. Our Consumer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Not hot
on January 8, 2022
Posted by: MaureenB
The first pot that was delivered was a disappointment. Only brewed cold coffee. Customer service did replace the coffee pot but this one only makes barely warm coffee even though it is set on the hottest setting. I have to put the coffee in the microwave to get it hot enough to drink. My old Keurig made coffee warmer than this new improved pot. No I would not waste your money on this new and improved design.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 20, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com