Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Gramma JoJo
Verified Purchase:Yes
This has been a great coffee maker up until it is time to descale. My last two coffee makers that I attempted to descale using the Keurig solution and following directions to the T started smoking from the top. ALOT of smoke and then shut down. Both were extremely hot to the touch and would not restart. Fortunately, customer service is very good and replaced both units. My advice is if you are going to go with this particular model do not do the descale process. My coffee maker worked fine up until that point, I just got tired of looking at the descale now message. I also use filtered water.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Les p
Verified Purchase:Yes
Very happy with my new replacement Keurig, thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Theresa K
Verified Purchase:Yes
I love Keurig machines but definitely not this model . I have had this model replaced 3 times, it dies only a few months after purchase. Very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: René A
Verified Purchase:Yes
My friends introduced me to this coffee maker. Love the taste and aroma of the coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
K-Supreme Plus Single Serve Coffee Maker GREAT,
on March 23, 2023
Posted by: CliffG
Verified Purchase:Yes
GREAT easy to use brewer small footprint coffee maker.
Written by a customer while visiting keurig.com
Customer Rating
2
Great When it Works
on March 23, 2023
Posted by: Bobby99
This could be a great coffee maker. I like the big reservoir and multi-stream brewing. I also like the ability to customize your brew and the ice coffee setting.
However, all those positives does not make up for the fact that I've had to replace the brewer four times in the 12 months I've owned it. Keurig has been great giving me a new one each time, but it's a huge pain doing so. That means each one is only lasting months when they should last for years. Too bad on such a nice machine. A higher priced model such as this should last longer.
Response from keurig.comBy Keurig, Consumer Care, March 23, 2023
We are sorry to hear about the issues you have faced. We really wouldn't expect this from one of our products. If you need any further assistance, please reach out to our Consumer Care team at 866-901-2739. We will be happy to find a resolution that best meets your needs!
Written by a customer while visiting keurig.com
Posted by: Lolie
Verified Purchase:Yes
This is our fourth one we have had over the years, and can attest to the fact that this line of coffee makers has improved drastically since the first one we purchased. We used the last one at least once daily for over two years, then it went out but we didn’t hesitate to replace it with another one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Papo
Verified Purchase:Yes
A smaller version of my old Keurig, but just as great as great, and take up a lot less space on my counter
I would recommend this to a friend!
Written by a customer while visiting keurig.com