Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: gmail
Verified Purchase:Yes
We got the coffee maker in June last year. March we couldn’t get the coffee maker to come on at all. I emailed the company and with 8 days we had a new one. Love the company and the staff service is amazing
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Great features while it lasted!
on March 25, 2023
Posted by: JanMead
Enjoyed this replacement for an older Keurig coffee maker but it quit working during a cleaning cycle; seemed to overheat during the 6th rinse cup and would not turn on again. Not sure that I will replace this one with a Keurig.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 27, 2023
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Chumbum
Verified Purchase:Yes
I had a Keurig Supreme for less than 3 months and the choice buttons for strength, temperature and size were not working correctly at all. I contacted Keurig and provided the info they requested. I received a new Keurig Supreme within 2 weeks. Excellent replacement service. They stand behind their warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: shyshy
Verified Purchase:Yes
Keurig replaced my brewer and the replacement would not work properly. They sent a second replacement which seems to work fine. I have always received excellent service from Keurig. The only problem I am having now is that when trying to register my new replacement brewer it keeps saying the serial number is not correct. I have checked and rechecked and that is the serial number.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Joeantí
Verified Purchase:Yes
The product has improved some features the other machine did not have.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: maryellen b
Verified Purchase:Yes
we have one similar to this at our summer camp and it was time to upgrade the dinosaur old Keurig at home. I love this sleek design and the new extract technology. Well worth the upgrade from the older machines for a much better up of coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Whirlingdervish
Verified Purchase:Yes
Love my K Supreme Keurig! Just wish i didn't have to use the replacement service so often! The Keurig works wonderful until i get the message to descale! Although i follow the instructions carefully, the thermostat goes out every time, requiring a new replacement! I wonder if there is an inherent flaw in the design? Sure love the coffee it makes!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kathy102
Verified Purchase:Yes
Unit makes custom coffee (cup size, temperature and strength) with push of button. Also processes quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com