Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Vcmjsmom
Verified Purchase:Yes
This brewer is a dream. Love the larger water holder. Easy to fill! Really like the 3 presets. Everyone can have coffee the way they like it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Quilting
Verified Purchase:Yes
I love the look, slim size and it really brings out the flavor of the coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Fabulous machine
on February 17, 2021
Posted by: Bevs coffee
Congratulations to Keurig as they have outdone themselves with this new machine. I just purchased it a week ago and look forward to every cup of coffee. Fabulous new technology plus there’s no waiting for the pot to heat up. I’ve been using keurig for 8 years and this machine makes a incredible cup of coffee. I would give them ten stars if available.
Ten stars if there were available.
Ten stars if there were available.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on October 30, 2022
Posted by: DarlingDice
I bought this a few months ago and just now tried to use a new flavor coffee; pumpkin spice. The machine brewed one cup and then began malfunctioning. Doesn’t brew. I did the full, 45-min descale and used many of the cleaning pods. Still tells me to descale and doesn’t always brew. Poor form Keurig, I’m disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 31, 2022
We're sorry to hear that you have experienced problems with your K-Supreme Plus coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Died during descale
on November 12, 2022
Posted by: Evshisler
I was doing a descale on my coffee maker and it died during in the middle of the process, very disappointed in the coffee maker, would not recommend buying it. Reading the reviews, I am not the first person to have this problem.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 15, 2022
We're sorry to hear that you have experienced a problem when descaling your K-Supreme Plus coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Have had two
on December 4, 2022
Posted by: Colt92
First one just would struggle to poor a cup second one stopped working entirely. Quality control checks are non existent with this company
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 8, 2022
We are sorry to hear about the issues you have faced with your K-Supreme Plus coffee makers. We really wouldn't expect this from one of our products. Please call our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
1
WORST KEURIG!!!! DO NOT PURCHASE THIS MODEL
on December 23, 2022
Posted by: cyocam68
This was the 6th machine I've purchased over the last 15 years, and it is absolutely horrible! I have "descaled" this machine 4 times and yet the descale continues to blink. I've even tried internet tricks to make it turn off "descale" and yet it won't go away...and now today it just stopped brewing!!!!!!!!!!!
The machine has been the slowest brewing machine I've ever had and now not even a year old and it's completely useless!!!!!!!!!
DO NOT PURCHASE THIS MACHINE
The machine has been the slowest brewing machine I've ever had and now not even a year old and it's completely useless!!!!!!!!!
DO NOT PURCHASE THIS MACHINE
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 28, 2022
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Customer Rating
1
This model needs a recall
on January 22, 2023
Posted by: Marti Ashcraff
This model needs a recall. It stopped working on me way too early. I loved the looks of this Keurig. I’m so disappointed. I usually love Keurig products. This one was smoking from the top then shut down.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com