Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Lj teacher
Verified Purchase:Yes
Coffee strength and temperature small but mighty takes up
Less room
Less room
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LakeLife22
Verified Purchase:Yes
We have owned several Keurig coffeemakers and find the K-Supreme Plus to be one of the best. It has great features and really makes an outstanding cup of coffee that is easily customized to individual preferences.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Does not last
on March 28, 2023
Posted by: EP97
I have had 3 machines in the last 6 years. They are notorious for only lasting 2 years. I recently posted on social media and had tons of responses of others having the same issue.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 5, 2023
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Sue23827
Verified Purchase:Yes
We had a problem with our keurig, and called to let them know. It was replaced in a very short time. We love it. I drink decaf and my husband drinks regular, so we are both very happy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Awful Descaling Process
on March 28, 2023
Posted by: Scilla Duggan
This is the second K-Supreme Plus I've gotten because the first one did not want to turn on after following the instructions. Well the warranty replacement K-Supreme I received called for another descaling treatment, so I purchased the kit and followed the instructions again and it doesn't want to turn on AGAIN... It's a shame since I've been using Keurig for 10 years and now I give up. Very disappointed since these are not cheap. Moving on to a different brand.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: used
Verified Purchase:Yes
Thank you for replacing my husband's Keurig. I hope this one lasts longer then the first one of 16 months. He has only used it 3 times so far.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
This Must Be Recalled
on March 27, 2023
Posted by: BobbyT
I bought the K-Supreme Plus only 10 days ago and it worked for nine of them. The machine will not turn on. I believe there is an issue that affects many other buyers. I've seen helpful videos of people resetting internal parts but I don't want to take the brewer apart. If there is a known issue Keurig should recall the machine and fix the problem.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 5, 2023
We're sorry that your K-Supreme Plus coffee maker is not working properly. Please call our Consumer Care team at 866-901-2739, we will be happy to assist you with this issue.
Written by a customer while visiting keurig.com
Posted by: Maritah
Verified Purchase:Yes
the replacement was easy by explaining the problem they knew what to do immediately
I would recommend this to a friend!
Written by a customer while visiting keurig.com