Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
This is so much more compact than the other Keurig we had. I am not a coffee drinker, but I use my hot chocolate in the winter. My husband uses this all the time. You can see the water container a lot easier in this machine, so you know when you need to add water. It was on sale, so it was a great deal.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 22, 2025
We’re so glad to hear that you’re both enjoying the K-Supreme Plus coffee maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: mtkeane
Verified Purchase:Yes
We are very happy with this unit. It is attractive to look at and easy to use. I like the option to be able to increase the strength of the coffee as well as the temperature. The handle on the water reservoir is convenient compared to previous models. It is not obvious in some pictures, but you can use charcoal Keurig water filters as in previous models. This model does not pull water into the unit to keep the water stored and hot, it pulls the water in at the time of coffee making. My only complaint is that it tends to be much slower becasue of this new way of brewing...probably double the time. It also tends to splash alot during the making of a cup. The countertop needs regular wiping up.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Excited then Disappointed
on January 7, 2023
Posted by: Coffeedrinker3cups
I owned this Supreme Plus for 4 months. It started to smoke a lot and then died. Safety issue. Also, the descale turns on too soon. My old Keurig worked so much better. The old one even had a blue light at the bottom of the reservoir which helped to see the water level before dawn. The new model has a nice multi stream for flavor, but awkward for putting the reservoir back into the base. I hated the blinking lights feature on my eyes at 6am! Keurig, you got to fix the smoking problem to prevent fires.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 10, 2023
We're sorry to hear that you have experienced problems with your K-Supreme Plus coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
We prefer Keurig over all other coffee makers. It is efficient and easy to use.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 14, 2025
We're glad you've found the perfect fit for your kitchen!
Written by a customer while visiting keurig.com
Customer Rating
5
Quick and quiet brewing!
on July 19, 2020
Posted by: Dalish84
I have an older Keurig that I enjoyed for years, but was very happy with this new upgrade! I love the opruon of 5 different drink sizes you can choose from, as well as the options to choose different brewing strengths and temperatures. My husband and I both brewed the Laughing Man coffee to try: he brewed his on the low strength and I brewed on the high. You can DEFINITELY tell the difference in the tastes. My old Keurig is very loud when it brews, and it takes a while to get started and brew. This one is so quick and quiet that it honestly felt like the next thing I knew, my coffee was ready. I also really like the sleek design. It sits in a small nook on my kitchen counter just perfectly. I definitely recommend this product.
I received this product complimentary for review and testing purposes.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 21, 2020
Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
5
OMG. AMAZING!!!
on July 21, 2020
Posted by: Breezy34
I recieved this complinentary to Influenster to review. Let me tell you this Keurig machine is amazing. It has a self cleaning button. You can customize how many oz's you can also program you and your hubbys prefrences so just go in click it and it does your settings for that person. There is different cup sizes you also have a button for ice coffee and also select the strength of the coffee. Also the water container is much bigger. This is definitely a great product. My last keurig was just the basic 8 oz cup one. I was a little worried about the water container molding as it did on my last one but that could just be the humidity in my home. Ummm. Coffee is amazing. Thanks so much.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 23, 2020
Thanks for the amazing review! We really appreciate it.
Written by a customer while visiting keurig.com
Customer Rating
5
Impressed with all the features
on July 21, 2020
Posted by: JevAlex
I've had other Keurig models, but this one surpasses them all! I love that it has so many features; especially the different heat settings. Very easy to use. The only thing I'm not a fan of is the size, I thought it would be much smaller. The water holder is detachable and makes filling it so easy, definitely an upgrade. I recieved this product for free for testing.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 22, 2020
Thank you so much for taking the time to review your K-Supreme Plus. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
5
Vast Improvement!!
on July 31, 2020
Posted by: Anonymous
I’ve been using Keurig single serving brewers since they launched and I have to say the K-Supreme Plus is a MAJOR step up from previous models. First the design alone is so much more aesthetically pleasing, it’s sleek, modern and, still manages to take up less space than other full size coffee makers. I love the contrast of the matte black and stainless trim. The added handle on the water reservoir makes it so much easier to use. The options of custom strength and temperature allow for the flavor control I felt was missing before. The option of “over ice” is one of my favorite new features!! I love coffee in all its forms and now I have a machine that does it all!! The water heats up SO quickly. Previous models took quite a while when it can to heating the water enough to piping hot. I haven’t experienced clogging issues right away and that’s always a concern when it comes to these brewers. I do love the little brush that comes with it to make dusting off the coffee grounds that may be left behind. I did receive this coffee maker complimentary for my honest review and I absolutely recommend it!!! If you were bummed by previous model performance, you’re going to fall in love with one!!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 3, 2020
Hi Sarah, we're thrilled to hear you are enjoying the new features of the K-Supreme Plus coffee maker! Thank you for your review and feedback!
Written by a customer while visiting keurig.com