Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Have had two
on December 4, 2022
Posted by: Colt92
First one just would struggle to poor a cup second one stopped working entirely. Quality control checks are non existent with this company
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 8, 2022
We are sorry to hear about the issues you have faced with your K-Supreme Plus coffee makers. We really wouldn't expect this from one of our products. Please call our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
1
WORST KEURIG!!!! DO NOT PURCHASE THIS MODEL
on December 23, 2022
Posted by: cyocam68
This was the 6th machine I've purchased over the last 15 years, and it is absolutely horrible! I have "descaled" this machine 4 times and yet the descale continues to blink. I've even tried internet tricks to make it turn off "descale" and yet it won't go away...and now today it just stopped brewing!!!!!!!!!!!
The machine has been the slowest brewing machine I've ever had and now not even a year old and it's completely useless!!!!!!!!!
DO NOT PURCHASE THIS MACHINE
The machine has been the slowest brewing machine I've ever had and now not even a year old and it's completely useless!!!!!!!!!
DO NOT PURCHASE THIS MACHINE
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 28, 2022
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Customer Rating
1
This model needs a recall
on January 22, 2023
Posted by: Marti Ashcraff
This model needs a recall. It stopped working on me way too early. I loved the looks of this Keurig. I’m so disappointed. I usually love Keurig products. This one was smoking from the top then shut down.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Missyrb
Verified Purchase:Yes
The brewer stopped working after 2 days. I would give it 0 starts if possible.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, July 21, 2025
Hi Missy, we are sorry to hear that your K-Supreme Plus coffee maker is not working properly. In this case, we recommend you reach out to our Consumer Care team at 866-901-2739 for assistance. We look forward to helping you!
Written by a customer while visiting keurig.com
Customer Rating
5
THE Best Keurig EVER!
on November 25, 2020
Posted by: MikeL5
This is my 5th Keurig coffeemaker since Keurig appeared years ago. And THIS Keurig is without a doubt THE BEST coffeemaker ever! Coffee comes out hotter, stronger, more delicious! Thank you Keurig! In an otherwise crappy year of 2020, this is a positive welcome note!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Beware! Won't last more than 60-90 days
on August 4, 2021
Posted by: StephenL
New, this was exactly what I wanted - fast with a strong setting. After about 60 days the descale light illuminated and it seemed to destroy itself from within. The first Descale cycle ended ok, but after that the unit started spitting out random amounts of water regardless of the setting. I would choose 10 Oz - sometimes I'd get 9.5oz, but randomly 6 or 8 or 1oz.
I complained to Keurig and they send me a replacement. It was OK for about 40 days, then the descale light came on. The first descale cycle never completed. After that (and after a few cups of different random amounts) it appears to be stuck on 1 oz.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Nothing special
on March 4, 2023
Posted by: Kwhim
I've had this for less than a year, probably closer to 6 months. It's currently stuck on descale, and won't do anything at all. I can't find out how to shut that off. Nothing I've tried works. It's very frustrating. The coffee maker itself has never been anything special, and it's slower than normal.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 7, 2023
That's not what we would hope to hear. Our Consumer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: wayinhawaii
Verified Purchase:Yes
Purchased to replace my old Keurig 2.0. Decided to not go with a carafe this time. Saw this one and all the features, exactly what I needed. Love the large square shape water reservoir. Easy to read programs and extended 12oz brew size. The BEST part I love is the Temperature control feature! I use refrigerated creamer and when added to my coffee, I don't have to "microwave" it to get it hot again. Coffee comes out smooth and fresh taste in this maker too. Very quiet brewing. Fits in my spot on counter perfectly with the straight edge back and sides. Can't go wrong with this one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com