I love it. I previously had a single cup keurig, but it had no warer reserve, which was ok for travel. But the K-Supreme has a great water reservoir, so if we want another cup we just push the button. There are also more buttons, for more choices for cup sizes and strength of coffee. Great coffee maker.
I bought this 5 Months ago. The first one went out and was replaced. Very easy to exchange ... Thanks Keurig. I love the small footprint and the large capacity tank. I can't think of anything that I would change. My 1st Keurig lasted for 10 years. I hope this one will last a long time.
I was having some over splash issues with my machine and I called customer service. They walked me through a few fixes but then determined that my machine was defective and needed replacing. They shipped me a new machine immediately - the new one works great with no issues.
I’m on my 5th replacement unit. The last unit I received broke ten, yes TEN, days after receiving it. I paid 200 for this coffee brewer and NEVER expected it to be so bad. I ask you please refund my money asap.
We have always had Koerig products and are always happy with the products. One day I couldn't get a cup of coffee brewing and called customer service, we had a new replacement in 2 days! All around great company ❤️
I bough it almost a year ago. I like the bigger tank for water, the features of size, temperature and strength. It stopped working after about 10 months, I contacted Keurig and a replacement was sent right away, I was surprised at how easy it was.